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Description
Administrative Office Professional I (AOP): Hourly rate of $21.90 - $26.33, plus bilingual and uniform allowance when applicable. Benefits Info HERE.
Administrative Office Professional I- Restricted. These positions are regularly privy to the decisions or recommendations of County management affecting employer-employee relations. These employees are in the confidential-unrepresented bargaining unit. AOP I - Restricted Hourly Rate: $22.13 – $26.58, plus bilingual allowance when applicable. Benefits Info HERE.
Note: Applicants from other public sector employers may qualify for:
Retirement reciprocity
Time and service credit towards an advanced vacation accrual rate
Location of Vacancies: We are accepting applications to establish one employment list to fill current and future vacancies in multiple locations (Santa Barbara, Santa Maria, Lompoc, etc.) for full-time and part-time positions. Please make sure you select on your application which location(s) and department(s) you are willing to accept current and future employment.
THE POSITION: The Administrative Office Professional class is a position that is within 18 departments of the County of Santa Barbara. Each Administrative Office Professional position may be different depending on the needs of the department and the nature of the work that you will be performing.
For additional information about our County Departments, please visit this link:
The Ideal Candidate will possess:
Excellent customer service skills
Good time management skills
Good oral and written communication skills
Ability to learn new tasks quickly
Ability to prioritize and complete time-sensitive work tasks
Ability to accurately and efficiently use Microsoft Office Suite
Ability to work well independently and as part of a team
Self-motivation and positive attitude
Accuracy and attention to detail
Ability to develop and maintain sound working relationships with people of diverse backgrounds and personalities
The Administrative Office Professional class is a great way to begin your career at an entry level and grow your administrative profession. Through experience and training, you will have opportunities to advance within the County of Santa Barbara.
To be successful in following this career path, you must have a strong knowledge of basic English and Math. You need to be an effective communicator on paper and in person, customer-focused, and business-oriented. You must be ready to learn government policies and procedures, and use logical and sound reasoning in applying State and local laws, legislation and regulations to your work on a daily basis. You must also be eager to learn, and accept direction.
Examples of Duties
Administrative Office Professionals are often the face of the County of Santa Barbara. The Examples of Duties will vary by position/department but generally include the following.
You will have direct interaction with the public by advising and/or guiding them to complete proper documents.
Common responsibilities include clerical-based administrative functions; answering phones; greeting customers; processing and/or responding to email inquiries; accepting, recording, and routing materials that come in to the department; and filing and retrieving records and documents.
Employment Standards
The County of Santa Barbara strives to attract and maintain a work culture that is Accountable, Customer-focused and Efficient (our ACE values). Upon entering this job class, all AOPs must possess the following competencies to successfully perform the essential functions of the job and to uphold our County values:
Skill to use computer operating system, word processing, and email software at a level necessary to create documents and send and respond to email messages
Use alphabetic computer keyboard with skill and accuracy
Use complete English sentences and paragraphs to correctly organize and convey information
Correct use of English parts of speech, sentence structure, vocabulary, and word usage
Skill to add, subtract, multiply, and divide whole numbers and decimals
Skill to meet and interact with the public and co-workers courteously and professionally
Skill to file information alphabetically, numerically, and chronologically
Skill to write and print legibly, clearly, and uniformly to record information
For more information regarding position and the required competencies click HERE.
Some positions MAY require the following Additional Qualifications:
Possession of a valid and appropriate California Driver's License may be required for some positions.
Shift and weekend work, including nights and holidays.
Wear a uniform
The ability to read, write, and/or converse fluently in English and Spanish may be required. If you indicated on your application that you are bilingual, Human Resources will place you on the employment list for a job requiring bilingual skills. Hiring departments may test you on your fluency. If you do not demonstrate sufficient fluency, your name may be withheld from future certifications, in accordance with Civil Service Rule 7.
Supplemental Information
SELECTION & EXAMINATION PROCESS
Review applications and supplemental questionnaire to determine those applicants who meet the employment standards.
Online Office Professional Assessment. Candidates will be required to successfully pass the online office professional assessment. Candidates who advance to this step will be notified by email with instructions to complete assessment. The deadline to complete the assessment will be clearly stated in the invitation. Candidates must complete and pass this assessment to continue in the selection process.
Candidates must receive a percentage score of at least 70 on the online administrative office professional assessment to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.
NOTE: Veteran's preference credit is applicable for this recruitment (5 points for veterans, 10 points for disabled veterans). To be eligible for this credit, you must be applying for this position within five years from your most recent date of: (1) honorable discharge from active military service; or, (2) discharge from a military or veterans' hospital where treatment and confinement were for a disability incurred during active military service; or, (3) completion of education or training funded by a Federal Educational Assistance Act. No time limit exists for veterans with 30% or more disability.
To receive veteran's preference points, you must: (1) check the Veteran's Preference Points box on the employment application form; and (2) submit a copy of your Form DD214 and, if applicable, VA certification of disability rating, to the Human Resources Department on or before the online assessment examination date; and (3) pass all phases of the examination process. The preference points will be added to your final test score.
Recruiters will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.
Conditional Job Offer: Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks. For some departments, the selected candidate’s appointment is also contingent upon successful completion of a Live Scan.
The Public Health Department (PHD) requires all employees working in direct contact with patients or clients in a high-risk environment to comply with the PHD Employee Immunizations policy. This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations. A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time.
BACKGROUND INVESTIGATION AND MEDICAL EVALUATION: District Attorney, Child Support Services, and SBCERS conduct a background investigation. Current or excessive use of drugs, sale of drugs, serious criminal history, or deception relating to employment history may bar employment. Other departments may require an extended background check including credit history; this is at the discretion of each department.
Background Investigation: includes an interview and in-depth background investigation of arrest records, personal, military, credit, and employment history; inquiry of persons who know you and evaluate whether you respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and a safe driver.
All Positions: Appointees may be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a one-year probationary period.
REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider or a learning institution.
Disaster Service Worker: Pursuant to Governmental code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.
Statement of Commitment
The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.
We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances.
We believe equity and inclusion are vital to fulfill the County’s mission and to embody a culture of “One County, One Future.” Expanding the full range of employee talent allows the County to deliver our best to all our community members.
We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity.
APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: Wednesday, June 26, 2024, at 4:59 PM PST; postmarks not accepted. Applications and job bulletins can be obtained 24 hours a day at
Chanel Turner, Talent Acquisition Analyst:
BENEFITS: Retirement Plans Generous County Defined Benefit Plan Eligible to participate in 457(b) Deferred Compensation Plan Retirement Reciprocity with CalPERS, CalSTRS, and 1937 Act plans For more information on our retirement plans, please visit: and http://www.santabarbara457.comHealth Benefits Choice of dental, vision and medical plans. In addition to the Benefit Allowance noted above, the County contributes toward medical premiums and dental premiums On-Site Employee Health Clinics in Santa Barbara and Santa Maria which provide ongoing and episodic services to eligible employees and their eligible dependents Employee Assistance Program (EAP) offers free, confidential assistance with personal and workplace problems to employees and their immediate family members Healthcare Advocacy Program to help employees navigate the complexities of health plan benefits Available Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Supplemental Term or Whole Life Insurance, Personal Accident Insurance, Critical Illness Insurance, Accident Insurance and more! For more information on our health benefits, please visit: Time Off Vacation Leave 12 to 25 days per year depending on length of public employment Sick Leave 12 days annually with unlimited accumulation, one year of which can be converted to service credit upon retirement Paid Holidays based on bargaining unit (view the compensation summary for this bargaining unit, link below) Alternative Transportation Benefit (TDM) up to 2 days of additional vacation for using alternative methods of commuting For more information on Paid Time Off please view the Compensation Summary for this bargaining unit (available below)Miscellaneous Benefits County Paid Term Life Insurance County Paid Long Term Disability Insurance Childcare and Employee Discounts Relocation Assistance may apply Flexible work schedule may apply For more information on all of these benefits, please visit: Summary To view the Compensation Summary specific to the bargaining unit for this position (link to full Memorandum of Understanding also available at bottom of the summary), please visit: *This benefits list is for convenience only; please refer to the Memorandum of Understanding for complete details of terms and conditions. Amounts are generally prorated for part-time employment.
Administrative Office Professional I- Restricted. These positions are regularly privy to the decisions or recommendations of County management affecting employer-employee relations. These employees are in the confidential-unrepresented bargaining unit. AOP I - Restricted Hourly Rate: $22.13 – $26.58, plus bilingual allowance when applicable. Benefits Info HERE.
Note: Applicants from other public sector employers may qualify for:
Retirement reciprocity
Time and service credit towards an advanced vacation accrual rate
Location of Vacancies: We are accepting applications to establish one employment list to fill current and future vacancies in multiple locations (Santa Barbara, Santa Maria, Lompoc, etc.) for full-time and part-time positions. Please make sure you select on your application which location(s) and department(s) you are willing to accept current and future employment.
THE POSITION: The Administrative Office Professional class is a position that is within 18 departments of the County of Santa Barbara. Each Administrative Office Professional position may be different depending on the needs of the department and the nature of the work that you will be performing.
For additional information about our County Departments, please visit this link:
The Ideal Candidate will possess:
Excellent customer service skills
Good time management skills
Good oral and written communication skills
Ability to learn new tasks quickly
Ability to prioritize and complete time-sensitive work tasks
Ability to accurately and efficiently use Microsoft Office Suite
Ability to work well independently and as part of a team
Self-motivation and positive attitude
Accuracy and attention to detail
Ability to develop and maintain sound working relationships with people of diverse backgrounds and personalities
The Administrative Office Professional class is a great way to begin your career at an entry level and grow your administrative profession. Through experience and training, you will have opportunities to advance within the County of Santa Barbara.
To be successful in following this career path, you must have a strong knowledge of basic English and Math. You need to be an effective communicator on paper and in person, customer-focused, and business-oriented. You must be ready to learn government policies and procedures, and use logical and sound reasoning in applying State and local laws, legislation and regulations to your work on a daily basis. You must also be eager to learn, and accept direction.
Examples of Duties
Administrative Office Professionals are often the face of the County of Santa Barbara. The Examples of Duties will vary by position/department but generally include the following.
You will have direct interaction with the public by advising and/or guiding them to complete proper documents.
Common responsibilities include clerical-based administrative functions; answering phones; greeting customers; processing and/or responding to email inquiries; accepting, recording, and routing materials that come in to the department; and filing and retrieving records and documents.
Employment Standards
The County of Santa Barbara strives to attract and maintain a work culture that is Accountable, Customer-focused and Efficient (our ACE values). Upon entering this job class, all AOPs must possess the following competencies to successfully perform the essential functions of the job and to uphold our County values:
Skill to use computer operating system, word processing, and email software at a level necessary to create documents and send and respond to email messages
Use alphabetic computer keyboard with skill and accuracy
Use complete English sentences and paragraphs to correctly organize and convey information
Correct use of English parts of speech, sentence structure, vocabulary, and word usage
Skill to add, subtract, multiply, and divide whole numbers and decimals
Skill to meet and interact with the public and co-workers courteously and professionally
Skill to file information alphabetically, numerically, and chronologically
Skill to write and print legibly, clearly, and uniformly to record information
For more information regarding position and the required competencies click HERE.
Some positions MAY require the following Additional Qualifications:
Possession of a valid and appropriate California Driver's License may be required for some positions.
Shift and weekend work, including nights and holidays.
Wear a uniform
The ability to read, write, and/or converse fluently in English and Spanish may be required. If you indicated on your application that you are bilingual, Human Resources will place you on the employment list for a job requiring bilingual skills. Hiring departments may test you on your fluency. If you do not demonstrate sufficient fluency, your name may be withheld from future certifications, in accordance with Civil Service Rule 7.
Supplemental Information
SELECTION & EXAMINATION PROCESS
Review applications and supplemental questionnaire to determine those applicants who meet the employment standards.
Online Office Professional Assessment. Candidates will be required to successfully pass the online office professional assessment. Candidates who advance to this step will be notified by email with instructions to complete assessment. The deadline to complete the assessment will be clearly stated in the invitation. Candidates must complete and pass this assessment to continue in the selection process.
Candidates must receive a percentage score of at least 70 on the online administrative office professional assessment to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.
NOTE: Veteran's preference credit is applicable for this recruitment (5 points for veterans, 10 points for disabled veterans). To be eligible for this credit, you must be applying for this position within five years from your most recent date of: (1) honorable discharge from active military service; or, (2) discharge from a military or veterans' hospital where treatment and confinement were for a disability incurred during active military service; or, (3) completion of education or training funded by a Federal Educational Assistance Act. No time limit exists for veterans with 30% or more disability.
To receive veteran's preference points, you must: (1) check the Veteran's Preference Points box on the employment application form; and (2) submit a copy of your Form DD214 and, if applicable, VA certification of disability rating, to the Human Resources Department on or before the online assessment examination date; and (3) pass all phases of the examination process. The preference points will be added to your final test score.
Recruiters will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.
Conditional Job Offer: Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks. For some departments, the selected candidate’s appointment is also contingent upon successful completion of a Live Scan.
The Public Health Department (PHD) requires all employees working in direct contact with patients or clients in a high-risk environment to comply with the PHD Employee Immunizations policy. This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations. A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time.
BACKGROUND INVESTIGATION AND MEDICAL EVALUATION: District Attorney, Child Support Services, and SBCERS conduct a background investigation. Current or excessive use of drugs, sale of drugs, serious criminal history, or deception relating to employment history may bar employment. Other departments may require an extended background check including credit history; this is at the discretion of each department.
Background Investigation: includes an interview and in-depth background investigation of arrest records, personal, military, credit, and employment history; inquiry of persons who know you and evaluate whether you respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and a safe driver.
All Positions: Appointees may be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a one-year probationary period.
REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider or a learning institution.
Disaster Service Worker: Pursuant to Governmental code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.
Statement of Commitment
The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.
We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances.
We believe equity and inclusion are vital to fulfill the County’s mission and to embody a culture of “One County, One Future.” Expanding the full range of employee talent allows the County to deliver our best to all our community members.
We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity.
APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: Wednesday, June 26, 2024, at 4:59 PM PST; postmarks not accepted. Applications and job bulletins can be obtained 24 hours a day at
Chanel Turner, Talent Acquisition Analyst:
BENEFITS: Retirement Plans Generous County Defined Benefit Plan Eligible to participate in 457(b) Deferred Compensation Plan Retirement Reciprocity with CalPERS, CalSTRS, and 1937 Act plans For more information on our retirement plans, please visit: and http://www.santabarbara457.comHealth Benefits Choice of dental, vision and medical plans. In addition to the Benefit Allowance noted above, the County contributes toward medical premiums and dental premiums On-Site Employee Health Clinics in Santa Barbara and Santa Maria which provide ongoing and episodic services to eligible employees and their eligible dependents Employee Assistance Program (EAP) offers free, confidential assistance with personal and workplace problems to employees and their immediate family members Healthcare Advocacy Program to help employees navigate the complexities of health plan benefits Available Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Supplemental Term or Whole Life Insurance, Personal Accident Insurance, Critical Illness Insurance, Accident Insurance and more! For more information on our health benefits, please visit: Time Off Vacation Leave 12 to 25 days per year depending on length of public employment Sick Leave 12 days annually with unlimited accumulation, one year of which can be converted to service credit upon retirement Paid Holidays based on bargaining unit (view the compensation summary for this bargaining unit, link below) Alternative Transportation Benefit (TDM) up to 2 days of additional vacation for using alternative methods of commuting For more information on Paid Time Off please view the Compensation Summary for this bargaining unit (available below)Miscellaneous Benefits County Paid Term Life Insurance County Paid Long Term Disability Insurance Childcare and Employee Discounts Relocation Assistance may apply Flexible work schedule may apply For more information on all of these benefits, please visit: Summary To view the Compensation Summary specific to the bargaining unit for this position (link to full Memorandum of Understanding also available at bottom of the summary), please visit: *This benefits list is for convenience only; please refer to the Memorandum of Understanding for complete details of terms and conditions. Amounts are generally prorated for part-time employment.
