• Is matching technology the silver bullet that employers (and some vendors) want it to be?

    January 21, 2019 by

    Merriam-Webster defines a “silver bullet” as something that acts as a magical weapon, especially if it instantly solves a long-standing problem. Sounds to me like the promises that a lot of vendors make to potential customers, including promises made by some HR tech vendors to employers. 

    A recent episode of The Chad & Cheese Podcast (note the capitalized The, as in The Ohio State University, but I digress) caused me to ruminate about this subject, and if there’s one thing about rumination that I don’t like, is that it often ends up as vomit. The guest was the bright and likeable Claire McTaggart, chief executive officer of SquarePeg. During the episode, Claire described her company’s mission, product, customers, pricing, and value proposition and then the hosts, Joel Cheesman and Chad Sowash, passed judgment. In short, they liked her but not her business model. There were a number of aspects of her business to like but also some deal killers, chief among them the reliance on matching technology. Joel listed examples of sites which had claimed to have superb matching technology but essentially no longer exist including JobFox, Jobster, and Climber. What the hosts did not take the time to dive into, nor was that episode the appropriate time to do so, was why none of these sites have been able to make matching technology work and why that may be an impossible task, at least for certain roles.

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  • The Hype Over Job Board Matching Technology Is Just That: Hype

    April 09, 2013 by
    Garbage in, garbage out photo

    Garbage in, garbage out photo courtesy of Shutterstock

    Perhaps prompted by a recent article by Bloomberg about on-line job search software getting smarter, it seems that a lot of attention this week is being devoted to matching technology being used by job boards. In theory, matching technology makes a lot of sense as it would allow employers and job seekers to save time finding each other and reduce the noise by reducing and perhaps eliminating contact between employers and job seekers whose needs are different. But is theory the same as reality?

    A number of people in the job board industry for whom I have tremendous respect are writing that candidates should be able to just submit their resume and have it turned into a search query. Some even advocate taking the search entirely out of the hands of the candidate by using computerized algorithms to “read” jobs posted by employers and resumes posted by candidates and then returning to the employer a list of what the software considers to be highly qualified candidates. The problem with either approach and especially the latter is that they assume that both are forward looking, the job posting is well written, and the resume is well written. The problem is that for the software to work properly all must be true yet generally none are true. Continue Reading