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Communication skills factor into who gets promoted

 

Are communication skills a factor in deciding who gets a promotion?

According to research from Accountemps, CFOs say poor interpersonal skills is the most common reason for employees to fail to advance at their company. For example, you need verbal communication skills to explain the reasoning behind business decisions to various audiences. You need to master public speaking or presentation skills in order to move up the ladder into leadership roles. Even if you are in an entry-level position, it’s not too early to learn to present information in a compelling way, and to package information and explain technical information to stakeholders.

What are examples of how employees do not have good communication skills? 

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Man and woman - a job interview or business meeting. Male student came to the office to get a job. HR Manager conducts the first interview. Agree on. Discuss the possibilities of business cooperation. Photo courtesy of Shutterstock.

Posted January 03, 2017 by

Key managerial skills recent college grads should master to be successful

 

To become a manager, one must show an employer they possess a wide variety of skills. Leadership skills are crucial. So is the ability to communicate, handle adversity, and deal with diverse personalities and skill sets.

A first-time manager must also develop strong critical thinking, analytical, and problem-solving skills to be successful, says Sylvia R.J. Scott, Founder of Girls’ C.E.O. Connection™ (Girl’s Creating Enterprising Organizations), a for-profit social enterprise dedicated to engaging and equipping high school girls as entrepreneurs. They also must show the company can trust them, which is why they were hired as a manager.

“A manager is the one with the ability to plan, direct and coordinate the operations of a business, division, department or operations,” says Scott. “To be a first-time manager as a recent graduate shows the company trusts the person and believes in his or hers capabilities and ability to help grow the company.”

In February Scott is speaking to a group of college women, primarily seniors, at the University of Colorado, about what it takes for first-time managers to succeed. She will focus on these eight skills, traits and attributes of a successful first-time manager:

  1. Know and understand your company culture.
  2. Know the parameters of your particular position. That includes how much leeway you have on decision making.
  3. Ask questions and get clarity even if you think you understand. As a manager you don’t have time for you and/or your staff to make mistakes.
  4. Expect the best-not perfection from your staff. Praise them when it is appropriate. If there are issues face them immediately.
  5. Learn each person’s strengths and weaknesses. Play on their strengths, not their weaknesses.
  6. Control your emotions, tongue, and actions. Avoid gossip, even after hours or with colleagues. Take a break if someone is pushing your buttons. Watch the tone of your emails when responding to challenges, and watch the tone of your voice.
  7. Always use proper English, grammar and spelling when writing any type of communication, even an email. They need to be as clearly written as any other business communication.
  8. Find a mentor within the company and then one outside your company that knows the ropes of being a manager and what is needed to excel.

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