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AI, Algorithms, and Who Owns the Outcome
February 07, 2019 by Steven RothbergArtificial intelligence (AI), sometimes called machine learning or machine intelligence, is in its infancy yet poised to fundamentally change how we work, are educated, and run our businesses. AI is already impacting how leading employers engage with students and recent graduates and then hire and manage them.
AI offers tremendous opportunities to those in talent acquisition and human resources as well as society as a whole, but also poses some threats.
On December 10, 2018, hundreds of talent acquisition and other human resources leaders gathered in Mountain View, California and remotely via live stream to participate in the College Recruiting Bootcamp on AI, organized by job search site, College Recruiter, and hosted by Google.
Our closing keynote was delivered by John Sumser, Principal Analyst for HRExaminer, an independent analyst firm covering HR technology and the intersection of people, tech, and work.
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Merging Technologies and People for the Workforce of the Future
by Steven RothbergArtificial intelligence (AI), sometimes called machine learning or machine intelligence, is in its infancy yet poised to fundamentally change how we work, are educated, and run our businesses. AI is already impacting how leading employers engage with students and recent graduates and then hire and manage them.
AI offers tremendous opportunities to those in talent acquisition and human resources as well as society as a whole, but also poses some threats.
On December 10, 2018, hundreds of talent acquisition and other human resources leaders gathered in Mountain View, California and remotely via live stream to participate in the College Recruiting Bootcamp on AI, organized by job search site, College Recruiter, and hosted by Google.
Our featured presentation was delivered by Alexandra Levit, author of Humanity Works, speaker, consultant, futurist, Chair of the DeVry University Career Advisory Board think tank, and expert in all things workplace.
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How AI Can Better Our Education, Careers, and Businesses
by Steven RothbergArtificial intelligence (AI), sometimes called machine learning or machine intelligence, is in its infancy yet poised to fundamentally change how we work, are educated, and run our businesses. AI is already impacting how leading employers engage with students and recent graduates and then hire and manage them.
AI offers tremendous opportunities to those in talent acquisition and human resources as well as society as a whole, but also poses some threats.
University relations, talent acquisition, and other human resource leaders from corporate, non-profit, and government organizations gathered on on Monday, December 10, 2018 at Google for a highly interactive, collegial, and informative day of learning. It was goal of the organizer, College Recruiter, that the hundreds who attended either in person or via livestream left with a roadmap for how they and their organizations could not only survive, but also thrive by using AI to enhance their existing talent acquisition tactics and strategies.
This video captures the opening keynote and related panel discussion at the College Recruiting Bootcamp on AI at Google. Continue Reading
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Interview by Peter Clayton of Total Picture about the College Recruiting Bootcamp on AI at Google on Mon 12/10/2018
December 03, 2018 by Steven RothbergOne of my favorite people in the recruitment industry is Peter Clayton of TotalPicture Media. Without a doubt, he is the most knowledge and capable videographer in the industry. When I hear that he’s involved in a project, I know that the project will go well.
Peter and I recently sat down…about 1,266 miles apart, to discuss next Monday’s College Recruiting Bootcamp on AI at Google. Over the past decade, College Recruiter has organized 16 of these one-day conferences for talent acquisition and human resource leaders. All have essentially broken even, none have lost much money, and none have made much money. And that’s the way we planned them. We wanted to do something that would enable us to give back to the recruiting industry and a no-pitch, educational conference that moves around the country seemed like a great idea as there is a tremendous amount of turnover in talent acquisition and human resources, especially amongst those whose primary focus is the recruitment of people early in their careers, including college and university relations recruitment leaders. Continue Reading
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How entry-level assistant jobs can lead to long-term career success
June 15, 2017 by Matt KrumrieYoung office worker in modern office. Photo courtesy of Shutterstock.
Recent college grads seeking the opportunity to develop a wide variety of job related skills can do so by pursuing entry-level assistant jobs.
That’s what Amanda Ponzar did in her first job as an administrative assistant.
“It taught me business skills, computer skills, organization, project management, and how to work with others,” said Ponzar, who is now the Chief Marketing Officer of Community Health Charities, an Alexandria, VA-based non-profit federation that raises awareness and funds through workplace campaigns and strategic partnerships.
From that job, Ponzar moved to a marketing assistant role with the Franklin Mint, a worldwide provider of fine art and collectibles.
“I learned about marketing and advertising, and demonstrated curiosity, competence, dependability, and initiative, so I was soon asked to edit management letters and collateral marketing materials, and then was recommended by my colleagues for a copywriter job at The Franklin Mint’s in-house ad agency,” said Ponzar.
That is when Ponzar’s career took off. She moved into advertising copywriter and marketing management roles, went back to school to earn a Master’s Degree in advertising and marketing, and is now a CMO of a non-profit.
She credits her varied experiences as an assistant for her career growth and success.
“I wouldn’t be where I am today without those first entry-level jobs as an assistant that helped me define my career path,” said Ponzar.
College students, and recent college grads should consider assistant jobs as a way to get their foot in a door at a company they would like to work with, or to build important job skills. While most college grads don’t get a degree aspiring to be an assistant, think long-term. Assistant jobs help provide a paycheck to start paying off school loans or debt (and help achieve financial independence to not live at home), and/or provide real world experience and a chance to build important job skills. In addition, it’s a great opportunity for the recent college grad considering grad school to gain work experience before taking the next step of their career. Many assistants could also work with companies as they pursue advanced educational opportunities – and maybe the employer will also help pay for it through tuition reimbursement programs. Building a variety of marketable skills is important, and assistant jobs provide a great opportunity to do just that.
Assistants have unique opportunities to be exposed to all facets of a business, says Brandi Britton, District President of OfficeTeam, a leader in the placement of highly skilled office and administrative professionals into administrative assistant and front office jobs. Assistant jobs are in demand at small and large companies, non-profits, startups, Fortune 500 and Silicon Valley firms. Companies like Google, Facebook, and other leading tech firms all succeed because of good assistants.
“Entry-level assistant can learn valuable technology skills from constant exposure to Microsoft Office, enterprise resource planning, database management and customer relationship management software,” says Britton. “You may even build experience with social media tools since administrative staff are often tasked with monitoring and managing their company’s accounts.”
Recent college grads seeking assistant jobs, whether it be an administrative assistant, marketing assistant, office assistant, personal assistant or executive assistant (which often do take more advanced skills), can also learn these important career skills, says Britton:
- Time and project management: Assistants often have to keep on top of executives’ schedules as well as project timelines. Let’s not forget that assignments come their way from every direction. That’s why assistants are masters of time and project management, organization, multitasking and adaptability.
- Continual learning opportunities: You become well-rounded because you’re able to work on a variety of tasks – everything from event coordination to presentation decks. Once you figure out the types of projects you like most, you can hone your skills and consider moving on to a more specialized role in the organization.
- Budget and negotiation: When you frequently speak with vendors and make purchases on behalf of the company, you quickly become skilled at budgeting and negotiation.
- Verbal and written communication skills: Assistants are in constant contact with any number of internal and external contacts. If you’re in the role long enough, you’ll develop strong verbal and written communication skills.
- Specialized skills based on organization/industry: Being an assistant in a specific department or industry exposes you to the day-to-day operations and provides insight into that area’s lingo, processes and technology.
- Inside company knowledge: You gain knowledge into colleagues’ work styles and the corporate culture, which gives you an advantage at the company if you hope to advance there.
Alissa Carpenter founded Everything’s Not Ok and That’s OK Coaching after over a decade in higher education. She has advised Millennials and GenZ students at institutions such as The Wharton School and Penn State.
“As a recent graduate, being a personal assistant can be beneficial to your long term career goals,” says Carpenter. “You have the unique opportunity to work on numerous tasks and learn transferrable skills. You are often on the front line and are able to build relationships and rapport that can provide valuable connections.”
The three skills organizations believe millennials are lacking can be developed in a personal assistant role, says Carpenter, including:
- Interpersonal skills: You will be working with people from various levels both in and outside of your organization. You will learn to ask appropriate questions to find the most effective way to complete your tasks at hand and build strategic working relationships.
- Teamwork: In one of the key positions that is crucial to putting events and tasks together, you will learn how to delegate and how to work with people with varying personalities.
- Communication skills: As a key point of contact you will quickly learn the most effective ways to communicate with individuals and how people like to receive communications.
Utilizing a role as an assistant to get where you want to be later in one’s career can really be a asset to entry-level jobs seekers, says Lori Williams, Recruiting Coordinator for College Nannies, Sitters, and Tutors of Edmond, Oklahoma.
“Not only does it help build credibility and experience on your resume, but the people you often meet in that role can be sourced as references in the future,” says Williams. “You can develop many skills in this role, including project management, event planning, client relations, and administrative duties. All of these skills are transferable into future roles in just about any industry. Being able to develop these skills on the ground floor will help you add a good section to your resume entitled skills or career highlights and you can translate these into the job description for future career goals.”
Said Ponzar: “Never underestimate an assistant job as a way to get your foot in the door and show what you can do, learn about the company, develop relationships, and new skills.”
Look for assistant jobs right now on College Recruiter! Want more tips and advice on how to build career and job skills? Then stay connected to College Recruiter by visiting our blog, and connect with us on LinkedIn, Twitter, Facebook, and YouTube.
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How recent college grads use gamification to stand out in the job search
December 01, 2016 by Matt Krumriedotshock/Shutterstock.com
Employers are constantly looking for new ways to recruit and assess new talent and hires. The standard method of asking candidates to submit a resume and go through an interview process works for some employers – but not for others.
Because of that employers are now using gamification to recruit and assess recent college grads.
“Today’s employers face the challenge of recruiting and hiring recent college grads and Millennials, the largest generational demographic in the American workforce,” says John Findlay, co-founder of Launchfire, a digital engagement shop that turns boring content and mandatory training materials into a fun, easy-to-digest, game-based learning experience. “Many companies are finding that using game-based learning and gamification, which integrate points, badges, competition and role-playing, can be used to effectively attract and assess candidates.”
When using “games” as a recruitment tool, employers are looking to assess problem solving, creative and critical thinking skills, says John Reed, senior executive director for Robert Half Technology. Although they are meant to be engaging and somewhat entertaining, recent college grads must treat these games as carefully as one would any actual professional assignment.
Large employers such as Google, Microsoft, Deloitte, PwC, Cisco, Domino’s Pizza, and Marriott International are among the many employers using gamification as part of their recruiting strategies.
“If you’re hoping to gain employment with the organization, you should take all gamification exercises seriously and remember that this is all part of the interview process,” says Reed. “Don’t lose sight of the fact that it’s a professional reflection of you and this is, most times, your first impression with hiring managers and you want to put your best work out there.”
Some colleges and universities are already introducing gamification to its students in hopes of better preparing them for the job search, and for real-life gamification-focused recruitment processes. Kaplan University uses gamification as a way to better prepare students and recent college graduates for the job market. Kaplan University has a main campus in Davenport, Iowa and headquarters in Chicago, and serves 42,000 online and campus-based students.
“Career Development doesn’t just happen, it’s an ongoing process of building skills and abilities and we’re utilizing gamification as a way to reinforce and reward career development with our students,” says Jennifer Lasaster, Vice President of Employer and Career Services at Kaplan University.
Kaplan University students are invited to participate in an internal CareerNetwork that was built with a video game developer and includes badges and quests for students who build and receive critiques on resumes and social media profiles, read field-related and career related articles, practice interviewing, review, and apply for jobs. Students are introduced to Kaplan’s CareerNetwork through classroom interactions and begin to accumulate points and badges throughout their time as a student, and can continue to do so after graduation.
The team at Kaplan has also built a feature for students to compete against each other in a resume showdown that will premier in 2017. In that scenario, Kaplan partners with an employer who shares a job description. Students are then encouraged to submit their resumes for that job. Five resumes are then selected for competition. Personal information is blocked out and the recruiter provides feedback to students on how and why one resume is declared the winner.
“This teaches students the importance of customizing their resume for each job, and that a quality job search is much more valuable than just taking one resume and sending it to various employers,” says Lasaster. “It’s also a great way for employers to receive resumes and feel like they are making a difference by teaching students what they need to do to apply for jobs at their company.”
“We’re using gamification as a way to better prepare our students for the real world,” added Lasaster.
The reality is, whether or not one is involved in a gamification-based recruiting process, recent college grads should still treat the job search like a game, says John-Paul Hatala, Ph.D., Director, Research and Development for SnagPad, a tool that enables career professionals and the job seekers they support to learn about and manage job search activity in a visual and strategic way.
“The most important challenge job seekers face today is conducting a strategic job search,” says Hatala. “In order to win this game, the idea is to think of it as going from step-to-step in the typical hiring cycle. The length of the cycle depends on the type of job/industry.”
For example, if a recent college grad is looking at an entry-level position, the cycle might be eight weeks until interview or job offer, says Hatala. So if a job seeker has applied to a job but hasn’t heard back in four weeks, move on to focus on the next opportunity.
“The more cycles you get involved in, the greater your chances of getting an interview or hired,” says Hatala. “This way you can stay realistic about your chances of a getting a particular job and move on to the next. This will help maintain a level of motivation that is necessary for a job search.”
Many projects that can be used during the gamification process are based on actual business issues or reflect what a new hires responsibilities will entail. Findlay points out two ways recent college grads can use gamification to their advantage in the recruiting process:
- Experience a “Real” Work Culture: Do you ever wish you could experience a company’s culture before you even take the time to apply for the position? Many companies are using simulations to allow prospects to live a week in the job. This not only allows the candidate to better understand the role and their job responsibilities, but helps sets realistic expectations about what they could expect in the position. That way if candidates don’t like the experience, they don’t have to apply, saving everyone time.
- Is this position for me? New college grads often think they are interested and qualified for one position when in reality, another type of position may be a better fit. Game simulations can be used to introduce candidates to positions that they may not have otherwise considered. This not only shows candidates the wide variety positions that could fit their skill set but gives applicants a realistic preview of what the work really looks.
“Use this opportunity to analyze the kinds of projects you’ll potentially be working on and be honest with yourself about whether or not these are aligned with your goals, strengths and desired career path,” says Reed. “While you should be presenting your best work, you should also evaluate whether or not the work is something you’d enjoy long term.”
While you’re the one being assessed for a role, this is also your chance to get deeper insights into the organization.
“Before you get to the in-person interview, the gamification process will let you choose whether or not you’d like to move forward with the process,” says Reed. “Take the time to get a feel for the culture and organizational goals of the company and use this opportunity to make a sound decision about next steps.”
Game on!
Are you ready to take the next step in your job search? Register with College Recruiter to get the latest jobs emailed to you! And don’t forget to follow us on Twitter, LinkedIn, Facebook, and YouTube.
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Common networking mistakes to avoid
August 09, 2016 by William FriersonAs college students and recent graduates enter the workforce, they will likely meet people who can assist them with their job searches. When these opportunities arise, job seekers be prepared to take advantage of them. While some job seekers may not be the most outgoing in terms of personality, they can still be effective when networking. However, if students and grads don’t understand how to network, they can hurt their chances of building important relationships that can advance their careers. So as job seekers attend networking events, they must be mindful of what not to do. Mike Summers, Director of Employer Relations at Wake Forest University, highlights common networking mistakes to avoid.
“Blindly reaching out without knowing basic information about a person, the kind of details usually found through a quick Google or LinkedIn search, is a red flag signaling a bad start to the networking experience. A wishful connection will be less likely to engage if college students or prospective hires don’t bring any background knowledge to the table.
Expecting a networking connection will “tell me what to do.” Before reaching out, know the information you want. It’s helpful to have an informal script handy. “My name is Sue Smith; I’m a business major and art history minor interested in an entry-level job working in the cosmetic industry in New York. I’m hoping to secure a summer internship. Could you share with me how you got into the industry and any suggestions or recommendations you might have?”
Thinking the number of connections matters. Networking is about relationships, not numbers. Targeted outreach to people who share common interests makes networking effective. Two people may connect in an unlimited number of ways, such as graduating from the same school, being from the same hometown, choosing a similar academic path, or by an interest in a particular career. Whatever it is, a real connection matters.
The first outreach is inappropriate or unprofessional. Treat networking opportunities as professional conversations. It’s easier to move from formal to casual than vice-versa. Having good manners and dressing appropriately (which is very different if you’re interested in a career in journalism versus a career on Wall Street) is critical in creating the first impression that builds your reputation.”
Want to learn more about networking mistakes? Head to our blog and follow us on Facebook, LinkedIn, Twitter, and YouTube.
With more than 25 years of experience in the private sector, nearly half assisting organizations with recruiting, interviewing, and hiring top talent, Mike Summers, Director of Employer Relations at Wake Forest University in Winston-Salem, North Carolina, has an insider’s understanding of what employers are seeking and helping students and recent grads showcase their academic skills and personal experiences. Wake Forest’s one, university-wide employer relations team means Summers has experience with and supports the employment search for students in all academic areas, teaching and empowering them to articulate the value of their education for today’s employers.
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4 winning resume tips for recent graduates
August 01, 2016 by William FriersonYou don’t like getting spam, do you? Well, neither do hiring managers. It may be quick and efficient to upload your resume on popular job sites and send employers the same robo-resume, but hiring managers view these generic, mass mailings as spam. They can spot one-size-fits-all resumes in a nano-second and quickly discard them.
Here are four tips from hiring managers featured in the book, Graduate to a Great Career, on how to create a winning resume:
1. Add a short profile statement and your key selling points at the top “above the fold”
Realize your resume is an ad for branding yourself. Like a newspaper, an ad, or web page, the most important “real estate” is in the top half of your resume. Branding resumes begin with a profile or qualifications statement, a couple of crisp sentences that define your value. A strong profile statement is critical for recent graduates. You don’t have an impressive job title and career history yet, so you’ll need to specify your career focus and value proposition in your profile statement. In fact, many hiring managers told me a big problem with new graduate resumes is it can be hard to determine what entry-level job the new grad is looking for, especially if the grad doesn’t have a career-specific major like accounting or computer science. A profile headline like “Seeking an entry-level positioning” is too generic and doesn’t convey your career path. Remember, it’s your job to convey your career identity, not the hiring manager’s. For example, a recent grad named Erin who was a psychology major pursuing a career in marketing began her profile with the headline, “Aspiring marketing assistant: Psychology grad with pulse on the consumer mindset,” followed by a few bullets outlining her focus, strengths, and marketing credentials through two internships.
2. Expand your skill set to take advantage of new market opportunities
Be willing to take advantage of where the momentum is in the marketplace. During her job search for marketing jobs, Erin, our aspiring marketer mentioned above, noticed big retailers were advertising entry-level jobs and internships in merchandising, an area related to marketing that involves selecting products and evaluating sales performance. She decided to expand her job search and pursue both career paths: merchandising and marketing. Because there were a lot of merchandising internships online, she snagged a three-month, part-time internship at a large global retailer. But Erin needed a different elevator pitch and resume to apply for full-time merchandising jobs, and now with her internship, she had a story to tell. She had a hands-on role in compiling trend and competitive analysis reports, which gave her specific marketable skills. Here is Erin’s new profile statement for her merchandising resume, “Merchandising assistant with strong analytic, merchandising, and marketing skills.” She included new skills such as “completed Excel reports for accurate demand forecasting that resulted in a 10% improvement in accurate buying.” Before long, Erin was offered a merchandising job at a top global retailer.
3. Play to keywords and how the resume robots screen resumes.
The first “person” your resume has to impress is not likely to be a human being but a computer. Due to the volume of resumes that large and medium-sized companies receive, most companies use ATS (applicant tracking systems). Most ATS’s are not kind to new grads since they are programmed to check for a strong keyword match. Since most recent grads have limited experience, they don’t score high on an ATS (Only 25% of resumes make it past the resume robots). If you do have a strong skills match with a job posting, take the time to use the same exact words in your resume so the resume robots pick them out. Your resume can also be discarded if you format it incorrectly. Keep the layout simple with commonly used section titles like profile, work experience, education, etc.
4. Emphasize skills, experience, and results in the “Action + Numbers = Results” format.
Employers now give twice as much importance to specific skills and work experience as academic courses and grades. How do you make your abilities and skills stand out when you’re a new grad with limited work experience? It might take more effort than for an experienced job seeker, but you have more experience and accomplishments than you realize. Make a list of everything you’ve ever accomplished in internships, school projects, volunteer activities, part-time jobs, and the like. Then, follow this formula to create a powerful results bullet:
Action + Numbers = Results
Did [A] + as measured by [N] = with these results [R]
Here are a few examples of how college students and recent grads have created marketable results bullets out of internships and part-time jobs:
• Raised $55,000 in first month calling alumni for university capital
campaign; the top student performer all four weeks.• As a brand ambassador interning at X Company, challenged to increase
website traffic, wrote ten blog posts that generated over 240 responses,
and helped boost sales.• Prepared detailed Excel reports and pitches for business development
group at fast-growing technology company that
increased response rate by 15%.The key to a successful resume and job search is to go for quality over quantity. You need to invest a little more time to create a resume that is right for each job, but it will pay off. Your efforts will be rewarded, and you’ll be on your way to an interview in no time.
Catherine Kaputa is a Personal Brand Strategist, Speaker, and Author of the newly-released book, Graduate to a Great Career: How Smart Students, New Graduates, and Young Professionals Can Launch Brand You. (April 2016. graduatetoagreatcareer.com). She is the author of two best-selling books, You Are a Brand and Breakthrough Branding for entrepreneurs. She is the Founder of SelfBrand (selfbrand.com). Speaking clients include Google, PepsiCo, Microsoft, Intel, Citi, Merck, Northwestern University, New York University, and University of Illinois.
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Networking tips for college students and recent grads
June 16, 2016 by William FriersonTo improve their chances of landing entry-level jobs, college students and recent graduates should engage in networking. Professional networking often includes but is not limited to talking to and building relationships with the right people who can advance their careers. Students and recent grads also have to think about branding themselves personally and professionally. Networking is a long process, and students should begin early. So how can job seekers network successfully? Bruce Harpham, Founder of Projectmanagementhacks.com, shares two networking tips for college students and recent graduates.
“Join a professional association to explore a career interest. For example, the Project Management Institute is great if you are interested in project management or the Chartered Financial Analyst (CFA) Institute if you are interested in finance. For the best results, attend an event and then ask to meet one-on-one with an association leader. Many professional associations have free or low cost fees for students. Spending three to four hours per month attending networking events and talking with an industry leader is worth 10 hours of online job search.
Prepare for coffee networking meetings. Come prepared with three to five specific questions written in a notebook to ask professionals about their careers. Make sure none of the questions are answerable with a two minute Google search. Putting 15 minutes of preparation time into developing good questions means you will gather better information and create more effective relationships. I still follow this practice today and it regularly impresses the people I meet.”
Need more networking tips for your job search? Go to our blog and follow us on Facebook, LinkedIn, Twitter, and YouTube.
Bruce Harpham is the Founder of Projectmanagementhacks.com, a career development resource, and freelance writer. Bruce’s writing has appeared in CIO, InfoWorld, CSO, ProjectManagement.com, and other publications. Bruce lives in Toronto, Canada.
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Google before interviewing job candidates
April 28, 2016 by William FriersonBefore requesting job candidates for interviews these days, recruiters and hiring managers are doing their homework. Thanks to Google, employers can learn more about potential employees on social media and elsewhere and decide whether or not candidates fit their company culture. The practice of Googling candidates is becoming more common. Joel Passen, Head of Marketing at Newton Software, Inc., says this practice is now normal and not just a trend.
“In the fourth quarter of 2014, we surveyed 350 corporate recruiters. These are recruiters at US-based, small and medium-sized businesses. We found 67% of these respondents do indeed Google search their applicants before making contact or a decision on whether or not to interview applicants. Our hunch was “Googling” applicants was more than just a trend; it’s become the new normal way to gather tidbits of social proof before engaging with job seekers. We found the pervasiveness of Googling job seekers so strong that we actually added a feature to our applicant tracking system to allow users to Google a candidate with one click. As such, Googling candidates during the early stages of the applicant lifecycle has become a feature!”
If you’re interested in more interviewing advice for employers or job seekers, go to our blog and follow us on LinkedIn, YouTube, Twitter, and Facebook.
For nearly a decade, Joel Passen spent his days in the belly of the beast as a corporate recruiting leader where he consistently drove change. Passionate about the intersection of technology and talent, Joel co-founded Newton Software, a technology company developing cloud-based recruiting solutions for small and medium-sized employers, where he serves as the Head of Marketing. In addition to his responsibilities at Newton Software, which was acquired by Paycor in 2015, Joel actively serves as an Advisory Board Member for two growing companies in the talent acquisition industry.