February 20, 2017 by Anna Peters
As Head of Global Talent Acquisition at CEB, Teresa Green knows something about successful summer internship programs. She shared with College Recruiter about how they pull it off every year, and what she recommends as best practices.
What does CEB’s summer internship program look like?
CEB’s internship program provides students with hands-on work experience, allowing them to gain business acumen while supporting CEB’s mission to address senior leaders’ most pressing challenges. CEB hosts a ten-week summer internship program for rising college seniors in several of our U.S. office locations. Interns are placed in one of two business communities; research or business development. Research interns examine common challenges faced by business leaders and produce solutions that help those business leaders to take action. Business development interns assist with engaging senior-level executives in our services, prospecting and scheduling sales meetings. Each internship gives students a glimpse into the entry level roles within these communities and a chance to receive a full-time position at the end of the summer.
Our interns make an impact, not coffee.
We’re proud to say that interns make an impact – not coffee. Their work is tied to business objectives so we are able to measure the positive impact interns have on the organization. At the same time, CEB makes an impact on the students’ development, ensuring they are starting their career on the right track. Guaranteeing interns gain valuable work experience, allowing them to establish business relationships and helping them identify possible long-term career opportunities are important objectives of CEB’s program.
Every year we ask for feedback from our interns and, unanimously, they say that CEB hosts a well-rounded intern program. Throughout the summer students participate in learning and development workshops, a speaker series with our executive leadership, community service projects and various networking activities. Our diversity employee groups also host external speakers, social events and training activities that interns partake in across the summer. And there is always time for a little fun. In past years we’ve planned ice cream socials, bowling nights, baseball games and boat cruises for interns to hangout outside of the office.
An example of an intern who went on to succeed at CEB Continue Reading
February 15, 2017 by Heather Koenig at ADP
Guest writer Heather Koenig at ADP
Recruiting interns requires being strategic. Here are a few ideas.
The competition for talent ranks as one of the biggest challenges with recruiting interns. Whether contending with large corporations that have more established programs, or smaller businesses with better compensation and perks, companies are only successful in the long term with an effective recruitment strategy and strong employment brand.
Developing the right recruitment strategy and implementing it on a consistent basis is critical. Here are a few ways to become more strategic:
- Host focus groups to learn how students perceive your employment brand, and what they are looking for in a potential employer
- Encourage former or current interns to become ambassadors to further your reach on campus
- Build and foster your school relationships, letting them know you’re open to new and unique opportunities to connect with students
- Focus recruitment efforts in the fall. Your competition is probably recruiting interns to snap up top talent in January so it benefits you to start early.
- Maintain a consistent message across all functions that are recruiting interns on campus, making sure what’s communicated aligns back to the larger organization.
- Play up the positives of your company, being transparent about what a student may not feel is a benefit (students can see right through an inauthentic or generic message).
- Increase your candidate pool and save on cost through virtual career fairs, info sessions, and video interviews.
- Recruitment platforms, talent communities and niche job boards can help pinpoint candidates who you wish to hire.
Dig into a few pools that you might be missing.
Companies can broaden their candidate base through the use of talent communities and social media platforms. A company’s own careers page can let students opt-in to receive notices about internship openings or related company news. Social media platforms make recruiting interns easier by targeting and connecting with certain student populations (ex. HBCUs, STEM, MBA) through advanced filters and virtual presentations. Continue Reading
February 13, 2017 by Contributing writer Ted Bauer
A common question in the space of college recruitment and talent acquisition is, “Should interns be paid?” Sometimes, unfortunately, the variation is “Do we have to pay interns?” In fact, there are over 7.4 million Google search results for that latter question, with the No. 1 hit typically being this ProPublica article asking “When is it OK not to pay an intern?” However, I look at it from the other side. In short: you should and need to pay interns.
First of all, paying interns is a Fair Labor Standards Act (FLSA) issue. In the broadest terms, government and non-profits do not need to pay interns, whereas for-profit companies do need to pay interns. The U.S. Department of Labor actually developed six criteria for determining whether an intern can work unpaid. (You can find everything on the sexily-titled “U.S. Department of Labor Fact Sheet Number 71.”)
The fourth criterion is worded as “… the employer that provides the training derives no immediate advantage from the activities of the intern …”
As College Recruiter president Steven Rothberg puts it, “I defy anyone to provide an example of an internship designed to deliver absolutely zero value to the employer.”
Millennials, Millennials, Millennials! (Or, How I learned to Stop Worrying and Love the Next Generation)February 08, 2017 by Guest writer Joshua Danson, Director of Content Marketing at Achievers
For a Gen-X professional like myself, all the recent talk about millennials in the workforce can make you feel a little bit like Jan from the Brady Bunch when it seemed like all she ever heard about was, “Marcia, Marcia, Marcia!”. These days, it’s almost impossible to pick up an HR trade publication or even a top-tier business publication and NOT read something about, “Millennials this,” or, “Millennials that.” With all this talk about millennials, if you are not part of the generation that was born between 1980-2000, it’s hard not to feel like the neglected middle child. Except it’s not our metaphorical over-achieving older sibling who’s getting all the attention, it’s our hipper, hungrier, younger relation that’s nipping at our heels, hogging the spotlight and challenging our assumptions.
But the truth of the matter is, with millennials making up more than 50 percent of the workforce and growing (they surpassed that milestone in 2015, according to Pew), there is no longer any denying the current and ongoing impact they are having on the way businesses operate today. And that’s a good thing. Millennials are precipitating change in many important and significant ways, I would argue for the better.
As baby boomers continue to retire, companies are facing the challenge of attracting and retaining millennials to replenish their ranks. With this backdrop, understanding the kind of corporate culture millennials desire and the forces that motivate them is key. But when you dig a little deeper, you will find that many of the same forces that motivate millennials also have a broader positive impact on the entire workforce, no matter their generation or demographic.
Millennials: They aren’t as different as you think
There has been a lot of talk about how millennials are different from other generations, but the latest studies show that may not really be the case. The differences between the older and younger generations have more to do with age and life stages than with the different generational experiences they had growing up.
Millennials share many of the same long-term career goals as older workers. These include making a positive impact on their organization, helping to solve social and environmental problems, and working with diverse people. They also want to work with the best, be passionate, develop expertise and leadership capabilities, and achieve both financial security and work–life balance. In fact, only a few percentage points separate the number of millennials, gen-Xers, and baby boomers who claim these as their top goals.
That doesn’t mean that companies don’t need to adjust and evolve to attract and retain millennials; it just means that the changes they make will resonate with, and increase employee engagement among, all their employees, not just the youngest. And while there are technology solutions that can help out in this area, technology alone won’t compensate for a corporate culture that doesn’t focus on showing workers true appreciation.
How to stop worrying and embrace the millennial transformation
If you’re a business looking to boost millennial appeal and improve overall employee engagement, consider making the following changes:
Emphasize a broader purpose. Create excitement around the company’s mission and purpose by connecting to broader social causes and cultural movements.
Encourage collaboration. Break down silos and encourage collaboration between diverse teams across your organization. Use team-building activities to help employees get to know each other and build interdepartmental connections.
Provide frequent feedback. Recognize contributions. Encourage employees to develop their skills and expertise by providing with training opportunities along with frequent feedback. Create a culture that recognizes and rewards achievements.
Provide opportunity. Look for employees who are ready to take leadership positions and give them the chance to show what they can do. Hire and promote from within rather than bringing in outside experts.
Reward and recognize. According to the “Happy Millennials” Employee Happiness Survey, 64% of millennials want to be recognized for personal accomplishments, but 39% of them report that their companies don’t offer any rewards or recognition. Show employees you appreciate and value their hard work by recognizing and rewarding their efforts and achievements.
Getting the most out of millennials and other generations in the workforce requires creating a culture that encourages, supports and rewards success. When companies do this it has a positive ripple effect across the entire organization, regardless of generation. So don’t fear or resent the millennial onslaught. Embrace them and the positive changes they are bringing to a workplace near you.
Josh is Director of Content Marketing at Achievers. An accomplished marketing and communications professional with more than 20 years’ experience in the fields of marketing and PR, Josh graduated from Kenyon College and lives in San Francisco with his wife and 9 year-old daughter. In addition to work and family, he is passionate about music, politics and fly fishing (not necessarily in that order). Twitter: @dansonshoes
February 02, 2017 by Anna Peters
For global companies–or any organization–with multicultural and diverse teams, a good manager must be aware of cultural differences, and they must embrace team members’ differences. Differences can lead to conflict, but just participating in a cultural awareness training is probably not the answer. There is more to learn about effectively managing diversity.
Differences can lead to conflict within your team. And that is good.
A 2014 study published in Securitologia, authored by Dr. Krystyna Heinz, pointed out that “if a company wants to do business internationally, it needs to have knowledge related to diverse management process.” I would add, even a company who only does domestic business needs to have this knowledge, given the increasingly diverse workforce.
Being more aware of different cultural values is the first step (but it’s only the beginning). If you’ve participated in any cultural awareness training, you’re familiar with the iceberg analogy. If you’ve forgotten, I’ll explain. Culture is like an iceberg. The aspects you can see or hear—clothing, food, language, etc.—are only the tip of the iceberg. The vast majority of what makes our culture unique is hidden from view. The Heinz study puts it this way: “Culture values are invisible behaviours.” Many cultural values will impact business and relationships at work, for example “family, money, religion, seniority, individualism, hierarchy, and others.”
Your challenge is not to overcome these differences, but to embrace them. These cultural differences may lead to conflict, but in business that doesn’t have to be a bad thing. In fact, teams whose members don’t challenge one another end up being less productive. According to the Heinz study,
“For most people the word conflict has negative connotations, but if no conflicts occur during team working, the team will probably not be effective.”
The manager’s job is to “identify the underlying cultural reasons of conflict, choose the right strategy, and to intervene.” Cultural differences can lead to obstacles to high performance if they are not addressed, so the manager’s role is absolutely critical to making diversity work. Continue Reading
January 30, 2017 by Anna Peters
Contributing writer Ted Bauer
Even if you’re not a baseball or sports fan, one of the bigger non-political stories of 2016 was the Chicago Cubs ending “the curse of the Billy Goat”. The last time the Cubs won the World Series, there hadn’t been a World War yet. After 108 years, they finally won again. There is a message in here for HR and managers.
There are a lot of reasons why the 2016 version of the Cubs was the team to finally win a championship. The 2003 team had been great, for example, but lost because of another “cursed” situation. Other Cubs teams in 108 years had the ability to win it all. None did. What was different about the 2016 team?
First, one main factor was that over time, they put a lot of quality young talent together. Eventually, some of those players began hitting their peak around the same time.
Second, and maybe more importantly, there was an influential person who was tasked with making sure everything was on the same page. That person was Cubs’ manager Joe Maddon. Maddon had only been hired in 2014 after a successful run as manager of the Tampa Bay Rays (he got them to the 2008 World Series, although they lost).
Maddon has an unconventional style, including printing t-shirts for his team that say “Try Not To Suck:”
He does other unconventional things, too — hiring DJs, for example, or choosing to live downtown when most MLB managers (often well-paid) opt for large houses outside the city their team represents.
What are the lessons that managers or HR teams could take from Maddon? Continue Reading
January 27, 2017 by Anna Peters
With increasing vacancies for STEM related jobs, liberal arts students might be feeling left behind. If you are in college and would rather study Psychology than Biology, or you prefer World History over Engineering, don’t despair. Employers do value liberal arts skills because you have unique skills to offer. However, if you don’t work on marketing these skills, employers may pass you over. We spoke with Michele Mavi, a job search expert at Atrium Staffing. Michele told us how students can market their liberal arts degree.
College Recruiter: What are liberal arts anyway?
Michele: A liberal arts education is interdisciplinary and while students have a concentration in one subject they have a broad range of requirements that leave a student with a well-rounded view of the world and an understanding of how different disciplines contribute to broader global issues.
How can a liberal arts student make the case that they are employable?
A recent study sited that communication skills are the top skill employers look for in new grads. This is where liberal arts majors excel. Almost all courses of study build communication skills, from the obvious writing and literature classes to modern European history. Liberal arts majors are exposed to coursework in many different disciplines. They are forced to analyze things, conduct research and form opinions. They need to make a case for their point of view and use logic and critical thinking to formulate a compelling viewpoint and then be able to communicate that viewpoint in a way that makes sense, even to someone who might not hold the same opinion. It’s a skill that will take people far in the business world!
Employers value critical thinking skills. Why are liberal arts students better prepared as critical thinkers? Continue Reading
January 25, 2017 by Anna Peters
Guest writer Bill Driscoll, District President of Accountemps
Are communication skills a factor in deciding who gets a promotion?
According to research from Accountemps, CFOs say poor interpersonal skills is the most common reason for employees to fail to advance at their company. For example, you need verbal communication skills to explain the reasoning behind business decisions to various audiences. You need to master public speaking or presentation skills in order to move up the ladder into leadership roles. Even if you are in an entry-level position, it’s not too early to learn to present information in a compelling way, and to package information and explain technical information to stakeholders.
What are examples of how employees do not have good communication skills?
Many people have poor communication in various ways: in writing, phone conversations and face-to-face. Written communications shouldn’t be longwinded. You should write in crisp and highly focused style, and error-free. If you are easily distracted during phone conversations or worry your message could be misconstrued, consider meeting in person. This will also help build rapport with your colleagues. Don’t send mixed signals with your body language. Face the person you are speaking with and make eye contact. Be an active listener by nodding or giving small verbal cues occasionally, without interrupting, to let them know you understand.
What is the difference between communicating well as a team member, and communicating well as a manager?
Staff members should communicate clearly to avoid confusion on their projects and ensure they’re in sync with colleagues. Managers need to communicate their vision of what success on a project looks like, and what expectations are of each individual, to ensure everyone is on the same page. They also need to deliver clear messages to senior executives to gain additional resources or support.
How can someone improve their communication skills?
With time and practice, communication skills can be learned. Ask a mentor or manager to help you identify your strengths and weaknesses. Also, research professional development opportunities your company may offer. Seek out online courses. The internet offers a wide variety of effective training options for professionals looking to improve their verbal communication skills. Utilize resources provided by trade associations. Professional organizations can help their members update their knowledge of fundamental business skills through seminars and workshops.
About Bill Driscoll: Bill Driscoll is the New England District President of Accountemps, a division of Robert Half. Bill oversees professional staffing services for Robert Half’s 23 offices throughout Massachusetts, New Hampshire, Maine, Connecticut, Rhode Island and portions of New York. He serves as a national spokesperson for Accountemps and has been featured in several top publications, including the Wall Street Journaland the Boston Globe. He has also made appearances on local and national outlets, including WFXT, WBZ, WCVB, NECN, PBS and Fox Business News. Bill is considered a local and national expert on recruiting practices, hiring and job search trends, and other workplace issues.
January 23, 2017 by Anna Peters
Contributing writer Ted Bauer
When Millennials become managers of others, what can we expect? How do they manage differently?
We’ve been managing in similar ways for generations now (maybe as far back as 1911), but in the last few years, Millennials have overtaken Baby Boomers as America’s largest generation. Right this second, being younger and all, Millennials aren’t running many companies yet. But they are managing: some research says 62% of global workers have had a Millennial boss at least once.
One important distinction here is that oftentimes, Millennials see themselves as leaders even if the job title doesn’t back that up. That was a key finding in a recent report from The Hartford. Here are a few other trends we see in Millennial managers:
The work-life balance issue: Millennials are known for demanding work-life balance, but when they become managers, they are actually struggling with work-life balance. Being young, they might feel they have more to prove in a role, and thus feel more pressure or spend more time at work. Other research has backed this up, calling Millennials one of the biggest workaholic generations. If you work for a Millennial who spends 12 hours+ per day at work and you feel the need to match or exceed that, this aspect of Millennial managers could be a con.
Less command and control. More collaboration: This is a big theme of Millennial managers, with the common logic being that they grew up in more group activities — and thus feel comfortable in that setting. This is a very good thing, as one study has shown command and control management styles are literally taking years off people’s lives. Continue Reading
January 20, 2017 by Anna Peters
If you think rugby has nothing to do with recruitment, think again. A Rugby championship was the unique solution to a recruitment challenge that Penn Mutual Life Insurance Company encountered. Jessica Choi, Assistant Vice President of Talent Acquisition and Diversity, shared details with College Recruiter.
What challenges was Penn Mutual facing that prompted the unique solution of sponsoring the Penn Mutual Collegiate Rugby Championship?
LIMRA states that the current average age of a financial adviser is 56 years old.1 From an industry perspective, we needed to find a way to connect with recent graduates and college students in order to get in front of the new generation of financial advisers. According to the Bureau of Labor Statistics, more than 300,000 advisers will be retiring over the next 10 years, which means there will be a 27 percent increase in adviser roles in this space.2 This is a tremendous opportunity for the life insurance industry, and connecting with the rugby community has been a great way for us to engage with college campuses and their students, coaches and administration in a different way. The rugby community is so welcoming and enthusiastic and has been a positive recruiting partner for us in this space.
What does the Collegiate Rugby Championship say about what it’s like to work with Penn Mutual?
The number one response that we get from the participants of the Penn Mutual Collegiate Rugby Championship and outside rugby events is, “Thank you.” Because of our true support of the game and through our partnership with United World Sports, we have been able to make an impact on the growth of rugby in the United States. Rugby continues to grow and we are optimistic that we can provide career opportunities for ruggers, whether they are students, new graduates or alumni.
What changes has the company seen since starting its rugby sponsorship, in terms of hiring trends?
In terms of hiring trends, we take on a multi-faceted approach, so we employ other efforts in addition to rugby. We hired a chief marketing and digital officer because we strive to be a progressive company with a social engagement strategy. Typically you don’t see an executive with “digital” in his or her job title. Through our omnichannel marketing strategy and increased social media presence, we feel as though anyone who is engaged with us knows that we are growing and hiring.
We have also changed from recruiting talent to attracting talent. We now get more phone calls from talent, asking about the organization more than ever before. I believe it’s because we’ve shifted the model in terms of attracting, not recruiting, talent to Penn Mutual.
Why are relationships important at Penn Mutual, and how does the company live that value?
Focusing on relationships is one of our core values at Penn Mutual. One of the things that differentiates Penn Mutual from other companies is the fact that we live and breathe our values every day. My fellow colleagues live their passion and everyone is truly passionate about our purpose to empower our clients to live life with confidence. We’ve all been able to learn about the impact life insurance makes on people’s lives and we utilize different techniques to keep the company moving forward in innovative ways. We truly live the company’s values and feel a sense of belonging at the company.
What are Penn Mutual’s overall college recruitment strategies? Continue Reading