Career Advice for Job Seekers

Great, remote, insurance jobs for students, recent grads, and others early in their careers

Photo courtesy of Shutterstock.
Photo courtesy of Shutterstock.
Anita Jobb AvatarAnita Jobb
April 19, 2024


Jobs in the insurance industry are pretty typical as compared to most industries with respect to whether they’re well-suited to remote work. In short, some are perfect for remote work, some are impossible for remote work, and some have elements which are perfect and others which are impossible for remote work.

We recently reached out to 12 hiring experts to get their thoughts on the kinds of insurance-related jobs that should be of interest to those who want to work remotely either part or all of the time.

  • Remote Insurance Blog Writer
  • Claims Adjuster from Home
  • Insurance Verification Specialist
  • Remote Claims Processor Role
  • Remote Insurance Consulting
  • Tele-underwriter Position
  • Insurance Claims Adjuster
  • Insurance Defense Litigation Attorney
  • Remote Call-Center Representative
  • Digital Insurance Sales Agent
  • Remote Claims Specialist
  • Customer Service Representative

Remote Insurance Blog Writer

Writing is an excellent job for remote workers who want to work in insurance. Nearly every insurance company has a blog, and there’s a good chance some of them will be looking for writers or editors to keep their blogs up-to-date and active. Blogs help explain insurance to the average person, so if you have a knack for making difficult concepts understandable, insurance blog writing might be for you.

Customer service is one sector of insurance that lends itself nicely to remote workers. If you enjoy talking to people and helping solve problems, customer service may be a good fit for you in the insurance industry.

Salesperson. Many insurance agents work remotely as traveling salespeople. If you enjoy traveling, especially around a specific region, you might be a great fit for a remote traveling sales position.

Michelle Robbins, Licensed Insurance Agent, Clearsurance.com

Claims Adjuster from Home

For remote workers looking to enter the insurance sector, three promising, friendly roles include: Claims Adjusters, who investigate and assess claims from home; Underwriters, who analyze risk and set policy terms remotely; and Customer Service Representatives, who provide vital support to policyholders online and over the phone. These roles are indicative of the diverse opportunities available in the remote insurance job market, catering to a range of skills and interests. If you are ready for a rewarding career with location flexibility, explore the opportunities within the insurance industry!

Nick Schrader, Insurance Agent, Texas General Insurance

Insurance Verification Specialist

For remote workers looking to enter the insurance sector, three excellent job options are: first, Insurance Verification Specialist, where one ensures the accuracy of patient insurance details; second, Insurance Agent, focusing on selling insurance policies and advising clients; and lastly, Medical Insurance Collector, responsible for pursuing payments on overdue accounts. These roles offer flexibility, the potential for high earnings, and the opportunity to work from anywhere, making them ideal for remote work in the insurance industry.

Amber Benka, Insurance Agent, California Business Insurance

Remote Claims Processor Role

Through my extensive experience as a multi-state licensed public adjuster and CEO of a large-loss public adjusting firm, I’ve come to appreciate the flexibility and operational dynamics that remote work offers within the insurance industry. Reflecting upon the nature of my role and the broader landscape of insurance services, I can pinpoint a few roles particularly well-suited for remote work based on real-life practice and outcomes.

First and foremost, the position of a Remote Claims Processor presents a prime example. In my own firm, handling claims involves a considerable amount of paperwork, data entry, and coordination with various stakeholders, much of which can efficiently be managed from a remote setup. The advent of cloud-based systems and secure data management protocols has significantly streamlined this process, allowing for timely, accurate claims processing without the need for physical office space. This adjustment has led to enhanced productivity and a broader talent pool from different geographical locations.

Another role that transitions well into remote work is that of an Insurance Policy Review Specialist. From instances where my team had to meticulously analyze complex policy documents to overturn wrongfully denied claims or to ensure maximum coverage for our clients, I can attest that a focused, quiet environment, often found in a home office, can significantly aid in the attention to detail required for this task. The digitalization of policy documents and secure access to client files facilitate this role’s adaptability to a remote working model.

Lastly, a role as an Insurance Claim Consultant conducted remotely has proven not only possible but advantageous. Guiding policyholders through the labyrinth of filing a claim, documenting property damage, and negotiating with insurance companies requires a high level of expertise, communication skills, and empathy. These consultations can effectively be conducted via video conferencing platforms, providing a personal touch while maintaining the convenience and efficiency of remote interactions. In my practice, employing remote adjusters and consultants has allowed us to extend our services to a wider array of clients across multiple states, showcasing remote work’s potential to expand business reach while maintaining high service standards.

In sum, the transition to remote work within the insurance adjusting and consulting fields has showcased significant benefits in terms of operational efficiency and client service.

Scott Friedson, CEO & Public Adjuster, Insurance Claim Recovery Support

Remote Insurance Consulting

From my experience, I’d recommend three remote roles tailored for today’s digital landscape. First, delve into remote insurance consulting, offering personalized advice via virtual platforms—a niche market ripe for growth. Second, explore remote insurance data analysis, capitalizing on cutting-edge tools to decipher trends and inform strategic decisions. Lastly, consider remote insurance product development, collaborating virtually to innovate and meet evolving customer needs. These roles embrace remote work while driving innovation and efficiency in the insurance industry.

Gregory Rozdeba, CEO, Dundas Life

Tele-underwriter Position

Within the insurance sector, I observed that the transition to remote work has been seamless for several key positions, making it an attractive field for home-based workers. 

One standout role is that of a Remote Insurance Agent. In this position, agents sell life, property, health, or automobile insurance from a home office, utilizing digital tools to connect with clients, assess their needs, and offer suitable insurance products. 

Another critical remote-capable job is that of a Tele-underwriter. Utilizing online platforms and databases, Tele-underwriters evaluate the risks of insuring potential clients based on their applications and background information, all without the need for a physical office space. 

Finally, the role of a Claims Processor has adapted well to remote work. These professionals manage insurance claims from initiation to closure, reviewing documents and making decisions on claims, supported by digital document management systems. 

Each of these opportunities demonstrates the insurance industry’s flexibility and the potential for professionals to contribute meaningfully from anywhere.

Jay Xiao, Co-Founder, SuretyNow

Insurance Claims Adjuster

In the insurance sector, remote work has opened up a range of opportunities for professionals seeking flexibility without sacrificing career growth. 

Firstly, there’s the role of an Insurance Claims Adjuster who can work remotely, evaluating claims submitted by policyholders. This role requires analyzing documentation, determining claim validity, and negotiating settlements, all of which can be done efficiently from a home office with occasional site visits for more complex cases. 

Secondly, the position of an Underwriter has adapted well to remote work; underwriters assess risks and decide on the terms and conditions of insurance policies. With access to digital tools and databases, they can review applications, research background information, and make informed decisions from anywhere. 

Lastly, Insurance Customer Service Representatives play a crucial role in providing support and information to policyholders over the phone or via online platforms. They handle inquiries, policy changes, and claims processing, ensuring customer satisfaction while working remotely. 

Each of these roles leverages technology to perform core insurance functions, illustrating how the sector has embraced remote work to maintain efficiency and service quality.

Shawn Plummer, CEO, The Annuity Expert

Insurance Defense Litigation Attorney

Insurance Defense Litigation Attorney

Earning between $125,000.00 and $195,000.00 per year, an insurance defense attorney represents policyholders in legal cases involving insurance claims. For instance, if a doctor is sued for medical malpractice, their insurance company would hire an insurance defense attorney to represent and defend them in court. These attorneys also assess whether an insurance company should pay a claim. If a policyholder challenges the insurer for wrongfully denying a claim, the insurer’s lawyers review the claim and local laws to judge its legitimacy. In this job, you need to be capable of managing cases through all stages of litigation, including reviewing and managing discovery, taking and defending depositions, preparing for trials, and participating in hearings, mediations, settlement conferences, and trials.

Insurance Verifier

In this position, you handle district-wide eligibility and verification of benefits, including re-verification for Medicare, Medicaid, and commercial insurance payors. You work closely with clinical liaisons, admissions, the central business office, chief financial officers, and administrators for new patient admissions and benefit verification. Your tasks include verifying coverage for all patient insurance payors, electronically filing correspondence, updating files as necessary, and compiling insurance reports for re-verification. The pay for this role typically ranges from $18.17 to $23.84 per hour.

Precertification Specialist

This role is essential for the efficient functioning of a medical office. Responsibilities involve insurance verification, managing patient records, and working with CPT and HCPCS codes. The ideal candidate should thoroughly understand HIPAA regulations and have strong communication skills.

Michael Brown, Managing Partner, Dribbin & Brown Criminal Lawyers

Remote Call-Center Representative

Customer service roles, such as call-center representatives, are increasingly adaptable to remote settings. These roles involve handling client queries and policy information, tasks that can be effectively managed from home using tools such as computer systems and phones, which can be set up anywhere with a reliable internet connection. Their work involves handling client inquiries and policy information, tasks that don’t necessitate a physical presence in an office.

Claims customer service representatives, who manage insurance claims, also find remote work practical. Their role involves processing claims information, a task that is primarily digital and involves minimal face-to-face interaction. With online systems and digital documentation, they can efficiently manage claims from a home office.

Senior underwriters, responsible for risk evaluation and policy term determination, can work remotely due to the digitalization of data and risk assessment tools. Their role primarily involves analyzing digital data and using specialized software, tasks that can be performed effectively outside a traditional office setting.

Samuel Greenes, Founder, BLUE Insurance of New Jersey

Digital Insurance Sales Agent

As the founder of Prestizia Insurance, my journey through the insurance industry has underscored the viability and efficiency of remote work in various operational aspects. This insight comes from actively adopting and encouraging remote work frameworks within our agency, particularly during the peak times when face-to-face interactions were limited. From this experience, I’ve identified three roles highly suited to remote work based on concrete examples and observed efficiencies within our operations.

Insurance Sales Agents working remotely have proven highly effective, utilizing digital communication tools to connect with potential customers, conduct virtual meetings, and close sales without the need for a physical office space. This role benefits greatly from the digital transformation within the insurance industry, as online quote tools and e-signature capabilities have streamlined the sales process. Our remote sales agents have leveraged social media platforms, online forums, and email marketing to generate leads and engage with clients, demonstrating how adaptability and technology can drive success in a remote setting.

Risk Management Consultants are another category thriving in a remote environment. Tasked with analyzing insurance policies, identifying potential risks, and advising clients on mitigation strategies, their work primarily involves research, data analysis, and client consultations, all of which can be effectively conducted from a home office. At Prestizia Insurance, we’ve utilized secure video conferencing tools for client meetings, cloud-based software for data analysis, and encrypted communication channels, ensuring confidentiality and efficiency. This shift has not only maintained but, in some instances, enhanced the quality of our consultancy services by allowing for more flexible client engagement.

Lastly, the role of Insurtech Developers encapsulates the tech-forward aspect of modern insurance. These professionals focus on creating and refining digital tools that facilitate insurance processes, from claims automation software to customer relationship management systems. Given the technical and often solitary nature of coding and software development, this role is inherently suited to remote work. Our developers collaborate through project management platforms, share code in real-time through version control repositories, and conduct troubleshooting sessions via video calls. This setup has not only fostered a culture of innovation but also

John Crist, Managing Director, Prestizia Insurance

Remote Claims Specialist

Claims Specialist

In a Claims Specialist role, you tackle diverse and complex insurance claims. Many of these positions are now available remotely. In this job, you’ll investigate claims involving casualty, material damage, and/or property for personal policies, and work towards settling them within your authorized limits. Your responsibilities include accurate claim payment based on policy terms, state regulations, and fee schedules. You’ll need to authorize and/or approve all claim payments within your granted authority, which may encompass litigation expenses. Key skills for this role include analytical abilities for decision-making and conflict resolution, such as applying coverage terms to claims, understanding legal requirements, and interpreting policy exclusions and exceptions. Organizational skills are also crucial to manage workload efficiently.

Denial and Follow-up Representative

This role focuses on resolving all outstanding insurance account receivables. Responsibilities span collection and billing tasks aimed at account resolution and involve communication with payors (both government and commercial), clients, reimbursement vendors, and occasionally, patients. Success in this job requires competently performing each essential duty. Your tasks will involve following up with payors, checking claim statuses during the payment process, and appealing denials when necessary. You’ll also decide when appeals need further research or review.

Remote Underwriter

As a Remote Underwriter, your responsibilities include making strategic underwriting decisions and managing a book of business, along with maintaining clear and effective communication with brokers. Required qualifications for this role encompass experience in insurance (whether in the private or public sector), strong communication and organizational abilities, attention to detail, a solid understanding of the insurance industry, and a desire to network and expand the business.

Paw Vej, Chief Operating Officer, Financer.com

Customer Service Representative

The insurance industry is a constantly changing and evolving space. As someone who has watched the landscape of the industry change for over 20 years, I can confidently say that it is possible to have a thriving career while working remotely.

In my experience, the best jobs for this are: Customer Service Representative, Account Manager, and Partnership Manager. As a Customer Service Representative, you would be fielding customer questions related to their policy, advising on coverage, resolving billing issues, and more. This job is very remote-friendly because it is mainly done over the phone, so you can usually work from anywhere you like. Next, Account Managers primarily focus on managing and maintaining communications with clients, fostering important relationships, staying on top of all necessary documentation for client satisfaction, and other client- and account-related responsibilities. This is another role that can be done successfully while operating remotely because core responsibilities can be completed either over the phone or online. Lastly, a Partnership Manager focuses on developing and growing relationships in a more B2B sense. They manage the relationships between the provider they work for and another company so that both entities get the most out of their strategic partnership. Furthermore, this role helps to manage expectations on both ends to ensure both sides are getting what they need out of the partnership. Similar to Customer Service Representatives and Account Managers, this position can be completed mainly over the phone or through email correspondence, making it perfect for remote work.

A few other possibilities for working remotely in the insurance industry include Business Development roles, Call Center Agents, and Engineers or Programmers.

Jason Wootton, CSO, Rate Retriever

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