Will AI, skill-based assessments kill interviews?

The Cohosts of the High Volume Hiring Podcast, Jeanette Leeds of AMS and Steven Rothberg of College Recruiter, moved up this week’s episode so that instead of broadcasting as they usually do on Thursday they’re bringing a little American Thanksgiving Day joy to their listeners on Tuesday. Fortunately, today’s guest was more than happy to oblige either way as he’s a Canadian whose clients are global, including on both sides of the U.S.-Canadian border.

Stephane Rivard is the Founder and CEO of HiringBranch, an HR tech company revolutionizing high-volume hiring with cutting-edge technology changing the conversation around interviews. It takes a lot of time to hire for call centers yet there has never been a way around screening, interviewing, and sending offer letters to candidates. HiringBranch built AI to replace that with what it calls “The No-Interview Model”.

HiringBranch assesses how candidates speak (spelling, syntax, grammar) and, more importantly, what they say (relevance, attention to detail, customer focus, performing under pressure). It’s also multilingual and customized to be useful for high-volume hiring in industries such as telecommunications, eCommerce, health, insurance, education, and outsourcing.