Posted September 15, 2014 by

Communication is Number One Challenge Managing Remote Workers, CIOs Say

Robert Half Technology logoApparently communication (or a lack thereof) is the biggest challenge for CIOs who manage remote workers.  Learn more in the following post.

For technology professionals who work remotely, out of “site” isn’t necessarily out of mind. In a new Robert Half Technology survey, nearly one-third (30%) of U.S. chief information officers (CIOs) interviewed said communication is their greatest challenge in managing a remote workforce. Productivity and technology challenges followed, each cited by 22% of respondents.

CIOs were asked, “Which one of the following, if any, is your greatest challenge with managing a remote workforce?” Their top three responses:

Communication (lack of face time) 30%
Productivity (lack of insight into how work gets done) 22%
Technology (ensuring user access to information) 22%

 

“As remote work arrangements become increasingly popular, managers are often concerned that camaraderie and collaboration could suffer due to lack of regular, in-person interaction,” said John Reed, senior executive director of Robert Half Technology. “Even senior executives in a technology-forward department like IT can feel disconnected from remote teams because of limited face time with staff and lack of visibility into how work is being accomplished.”

Here are four tips for technology executives to manage remote teams effectively:

·  Outline expectations. Tell remote employees how often you’d like them to check in by phone or email. Let them know you expect them to be reachable during office hours. Also, set clear goals and benchmarks to help mobile workers stay on track with objectives.

·  Leverage technology tools. Make sure remote employees have access to the right communication tools. Teleconferencing, online meeting and file-sharing services foster collaboration among remote teams. Confirm that everyone can stay in touch easily and access the information they need quickly and securely.

· Create opportunities for face time. To help remote workers stay connected, request that they work on-site a few times a month, if possible. Encourage them to attend important events and meetings in person, as appropriate. Also, use videoconferencing tools to promote virtual face-to-face interaction with off-site staff.

· Check in with remote employees regularly. Remote work arrangements afford flexibility but they can blur the lines between work and personal life. Some employees who work from home have trouble ‘unplugging.’ Encourage them to create balance, which, ultimately, aids productivity in the long term.

Print Friendly, PDF & Email

We believe that every student and recent grad deserves a great career. Get a personalized proposal for how best to reach your target candidates by entering your info here. We will respond within one business day.

Thank you for submitting your request to College Recruiter for a proposal for how we can help you hire students and recent graduates of one-, two-, and four-year colleges and universities for part-time, seasonal, internship, and entry-level opportunities.

We will likely respond within a couple of hours and definitely within one business day. Should you need assistance even faster, please call us at 952.848.2211 or email us at [email protected].

Posted in Advice for Employers, Career Advice, Employers, Research, Workplace Problems | Tagged Tagged , , , , , , , , , ,