Secrets to Getting More Referrals – Part 2
Increasing Your “Referability” Factor
Getting referrals and attracting opportunities from people you connect with both in person and online comes down to being highly referable.
Last week I posed some questions to help you assess your referability factor. The first three test whether you’re giving contacts enough information to make the referral:
- Can contacts reach you?
- Can they describe what you do?
- Do they know whom to tell?
The fourth question, “Will they?” tests whether you’re giving them enough inclination to do so. It may seem that this part is completely out of your hands and you can’t do much but sit back and hope for the best. But this is what separates the novice networkers from the expert ones. There’s still a lot you can–and should–do. It all comes down to building your case in two key areas:
Giving the inclination
1) Their belief in the quality of your work.
Because your contacts put their reputations on the line when they make recommendations on your behalf, they have to know that you’re the best person for the job.
- Do you come across as confident and knowledgeable in your interactions? While you don’t want to be cocky, it’s important to show that you have a strong belief in your own work.
- Can you demonstrate your authority in your field, for example, through books, articles, blogs, public speaking and interviews? People like to refer experts, and seeing tangible proof of your abilities will raise their comfort level with you.
- Do others speak highly of you? Do you have strong client case studies or testimonials? This shows that others believe in you too.
2) The strength of your relationship.
Have you developed enough rapport so they’d want to take the time to help you?
- Have you taken the time to learn about them? This shows that you’re interested in what they’re doing and what their goals are.
- Have you offered help or already given it? Even if someone doesn’t need help at that moment, your willingness to help will go a long way to building goodwill.
- Do you have personal chemistry? Sometimes we want to help people simply because we like them and want to see them do well.
Generating new business consistently should be a natural outcome of proper networking, and you do control more of the process than you think. So if you’re putting yourself out there but not getting the quantity or quality of leads you want, then spend some time figuring out where in this referral process you may be falling short. Is it in the information or in the inclination? You need to have both.
Liz Lynch is founder of the Center for Networking Excellence and author of Smart Networking: Attract a Following In Person and Online (McGraw-Hill, 2008).
Article courtesy of Dan Schawbel, the leading personal branding expert for Gen-Y. He authors the Personal Branding Blog and publishes Personal Branding Magazine and authored the upcoming book, Me 2.0: Build a Powerful Brand to Achieve Career Success (Kaplan, Spring 2009). Dan has been called a “personal branding force of nature” by Fast Company and his work has been published in BrandWeek Magazine, Advertising Age and countless other publications.
