Ask the Experts: How and When to Follow-up After an Interview
Question:
I recently interviewed for an entry level position. At the conclusion of the interview, the recruiter said that they had not yet interviewed several more candidates so couldn’t give me an answer right away. They did not indicate when I would know. Do I send them a thank you letter? Do I call them? How long should I wait?
First Answer:
By all means, send a thank you letter. Let them know that you are interested in the position and that you will be taking the initiative to check back with them within a certain period of time. (i.e. next week, during the week of September ——-.) Follow up the thank you letter, with a phone call per the information you gave in the thank you. When you call, ask to speak with the person you interviewed with. If they are not available, instead of leaving a message, call them back. When you speak with them, just ask if they have made a decision about the position yet. If they have, then at least you won’t keep wondering. If they haven’t, let them know you are still interested and ask what their decision time frame is.
Next time, I would suggest that at the end of the interview, you ask when they think a decision might be made and that you will be calling within a certain period of time to follow up.
— Linda Wyatt, Career Center Director, Kansas City Kansas Community College.
Second Answer:
Dear Recently Interviewed:
I thank you note is a “must do” after any interview whether or not an offer is forthcoming. If you are interested in the position and feel that based upon the interview, you could do an excellent job, I would mention that. You shouldn’t feel shy about expressing a strong interest in a position.
I would also wait a week and then follow up with a phone call. They may be at the very beginning of their search, but it’s important to let them know that you will go after what you want and that the job is of interest to you.
Good luck with your search.
— David E. Gordon, Advertising/Promotions Internship Office, Columbia University in Chicago, Illinois.
Third Answer:
Absolutely send them a thank you letter, and the sooner the better! Not only is the thank you letter a critical component of job search etiquette, it also serves as your perfect opportunity to remind the interviewer of key benefits you bring to his organization.
If you don’t hear anything from the company within a week, follow up with a telephone call to the interviewer to check the status of the selection process. While you wait, do not relax your job search; continue on as usual.
— Rene’ Hart, Resumes for Success!
Fourth Answer:
Generally, the rule of thumb is to send a thank you letter immediately after an interview. Regardless of how many more applicants the company will interview, it is recommended that you immediately follow up with a personal letter. I think it is a good idea to call back and follow up about a job. It lets the company know that you are still interested. Wait about 3 – 5 business days before calling back. http://www.careerlab.com/letters/chap13.htm is a great place to take a look for sample thank you letter.
Good luck.
— Anita Moses, Careers & Education Department, New2USA.com.
Fifth Answer:
A thank you note or letter is a MUST, in my opinion. To overlook the opportunity to re-enforce your impression with a potential employer is a chance lost.
The issue of being left hanging is one, I feel, best addressed before leaving the interview.
Be proactive; be polite; conclude your meeting with “I am very interested in the opportunity available at XXXXXXX Company and feel I will be an asset to the firm. May I ask what you see as the next step in this process — shall I contact you in a week or ten days, after you have talk with the other candidates or will you contact me within the same time frame?”
I don’t suggest being aggressive but a little polite assertiveness may indicate to the interviewer a bit about your drive and desire.
— Robert C. Resch, Career Center, Triton College.
Sixth Answer:
Always send a thank you note – even if the experience was terrible. At the very least you are thanking them for their time. Hopefully you are also able to highlight what interests you about that company. In your particular case, a thank you letter should be sent right away – this could make the difference between you and another candidate!
As for calling, you should wait at least a week. When you do call, be very polite and ask for a timeline. That way, you know when to call again.
Finally, you may always ask what the projected timeline is at the end of the interview. Not only is it appropriate, but it shows that you too have a need for closure. You may also ask when or if you should follow-up with a phone call. Keep in mind that jobs are rarely offered on-the-spot.
Best of luck to you.
— Holly Lentz, Lentz Productions.
Seventh Answer:
You should send a thnk you no matter what. Send it as soon as you get home from the interview so they have it one or two days after they met with you. Before you leave the interview, you should also ask if it’s ok for you to call and check in on the status of your application. If they say yes, ask them how long you should wait. If you did not ask and you have no idea about when an appropriate calling time would be, wait one week. In most cases, if an employer really likes you, they will let you know it very quickly. If one week goes by and you don’t hear from them, they probably aren’t too interested in you so you should get on with your life and not worry about hounding them because it won’t get you the job!
— Troy Behrens, JOBGOD.NET.
Eighth Answer:
Entry level positions are sometimes considered the “busy work” of human resource professionals charged with hiring for them. Most of the time, there is a process they follow to get the job done. And the non-committal answer you received is typical of such a process.
As a general rule, you should always accept the burden of responsibility for return contact. It is entirely appropriate to ask these same questions in the interview with this in mind. Aside from meeting your requirements for an answer, this also projects you as a proactive individual. And chances are, they are prepared to receive your call about the status of your application if you follow their instructions.
The only problem will be triggering their memory of who you are when you do make return contact. So remember to make note of who interviewed you, where you were interviewed and even the time you were interviewed. It may be helpful to know their job code or classification too.
— Jeff Westover is a writer based in Salt Lake City, Utah with over 15 years of business, personnel and human resource management experience.
Ninth Answer:
So few people write a thank you note after an interview that they do indeed make a difference. But a thank you note is not the “thanks for the great socks, Grandma” letter; in fact, this letter is mis-named. It should be called the “second opportunity to sell” letter. Because you now know more than you did before the interview, use the information you learned to demonstrate your fit for the position.
Example:
“In our interview you emphasized the need for a quick learner in this position. I gave you an example of my ability to absorb new information quickly as a contributor to a team project surveying the athletic shoe market in my marketing class. Here is another example: in my summer job as a research assistant for Proctor & Gamble, I volunteered to fill in for an ill product specialist at a new foods convention, and mastered all the specifications and competitive advantages of a new snack bar within two days.”
Given that this recruiter was still doing initial interviews, I would wait two weeks before calling to say, “I interviewed with Mr. Tortoise two weeks ago and am calling to ask the status of this search, as I am very interested in the position.”
When you interview in the future, remember to ask what the next step in the search process is and when you may expect to hear from the employer. Even for an entry-level position, an employer may conduct several rounds of interviews, so you may have a second or third interview with different individuals before a hiring decision is made. Write “second opportunity to sell” letters to each person who interviews you-they differentiate you from other candidates!
— Carol Anderson, Career Development and Placement Office, Robert J. Milano Graduate School of Management and Urban Policy at New School University in New York City.
