Ask the Experts: Answering Great Questions from Job Seekers

Posted August 18, 2009 by

candice-arnold.jpgOne of the pleasures of managing a team of talented, dedicated employees is seeing one of their ideas take root and flourish. Case in point: content coordinator Candice Arnold recommended that we resurrect our Ask the Experts questions and answers feature using our blogging software and integrating it with our customer relationship management software,
Candice’s vision was quite an upgrade over how we used to do it: email the questions to the couple of dozen experts, receive their answers back in the bodies of their emails and sometimes attachments, copy and paste their answers into html templates, and upload the web pages. The entire process took hours for our staff and the experts. The new process has saved everyone a ton of time and led to a ton of great answers by the experts who choose to address the questions being asked by students searching for internships, recent graduates hunting for entry-level jobs, alumni, and employers.
Each week, Candice sends out an email through Salesforce to the experts who have agreed to answer questions. None answer all of them. Some answer a lot and others answer a few. The choice is theirs. Here’s the email that Candice sent earlier today:

I hope you’re doing well. Thank you for contributing to’s Ask the Experts blog. Below, I have listed the five links and questions that I have posted for this week.
1. My company offers a telecommuting option and I’d like to try it. What do I need to know about working from home that will help me make a successful go of it?
2. I have two employees who argue with each other constantly, yet the nature of their jobs requires that they work together sometimes. What can I do to resolve this?
3. I work in a hospital that is a little short staffed, so occasionally someone needs to work double shifts to cover for co-workers who call off or go on vacation. Lately, it seems as if I’m the only one working double shifts. I’m single and don’t have any children so any time our supervisor asks for someone to volunteer to work a double shift, I step up if no one else does. After six months of this, I’m starting to feel resentful. Should I just start looking for another job or have a heart-to-heart with my supervisor first?
4. I just got hired to work for a company that requires its sales associates to be “open to a little traveling now and then.” What I didn’t know is that a “little traveling” meant two or three trips oversees for anywhere from 3-12 weeks at a time. When I asked about this during the interview, the hiring manager actually said, “Oh, you’ll only be required to travel two or three times a year … on average.” (a technically true statement) He said that some years I wouldn’t have to travel at all, so I thought it would be all right. Now, I feel duped and stupid. Is there any way that I can fix this without going out to look for another job? I don’t like the idea of being away from my family for two or three months at one time.
5. What are some things I can do to save money on college expenses? I have already applied for FAFSA and scholarships and other financial aid; I want to know what I can do to save on the overall cost, please.
Please feel free to answer as many questions as you like. There is no time limit, so it’s all right if you answer within two minutes or two months.
If you want your name to serve as a link back to your Web site or blog, you can do so by filling in the URL field above the comments form. If you would like your title or company name to appear with your name, please include it in the name field and it will look like the following example: Candice Arnold
If this is your first contribution, be aware that your comment will have to be approved before it appears on the blog. There is no need to log in. Simply click on comment anonymously, fill out the fields above the comments box, then post your response.
You will receive a new set of links and questions each week. If at any time you feel that you are no longer interested in or capable of participating, just let me know and I will remove your name from the mailing list.
Please don’t hesitate to get in touch with me should you have any questions, concerns or difficulties. It’s my pleasure to help in any way I can.
Candice M. Arnold | Content Coordinator
_____________________________________ | College Career Connector
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If you’d like to participate in our Ask the Experts feature, please contact Candice. You’ll love working with her.

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Posted in Advice for Employers and Recruiters, Career Advice for Job Seekers, Industry News and Information | Tagged