Sample Resume for Manager

SUMMARY
Seeking management 10+ years of award-winning experience will add value.

PROFILE
Strong hospitality management background includes exceptional customer service, hotel/motel operations, front office administration, catering, menu development and costing, purchasing and quality control. Regularly produced repeat and referral business.
Record of rapid achievement and revenue gains. Helped produce record-setting sales growth for ABC Resort, enabling profitable sale of property (Feb 2004-Jan 2005).
Extensive management experience building, developing and leading highly motivated teams of up to 26 personnel in food service, administrative and customer service functions.
Computer skills: Room Master, Motel Master, Millennium3 and Microsoft Office.
EXPERIENCE
Resort Manager: ABC Resort (Feb 2005-present).
Manage resort with 30 units and self contained villas, 140-seat licensed restaurant and cocktail bar, and conference facilities for 60 people, with pool, on five acres of tropical gardens.
Doubled sales figures from previous year by introducing marketing strategies aimed at increasing support of local residents and implementing in-demand activities.
Manage team of 29: Maintenance Manager, Restaurant Supervisor, eight Wait staff, two Chefs, two Kitchen Hands, six House Maids, six Maintenance Staff and three Office Staff.
Resort Manager: DEF Resort, Anywhere, USA (May 2004-Feb 2005).
Quickly produced highest sales figures in resort history, enabling profitable sale by director.
Contributed to 34% return on investment with effective management efforts.
More than doubled bar and restaurant sales, from $2,500 to $6,000 per night, by introducing night club and special events for local community. Delivered exceptional customer service.
Managed team of 24 hospitality employees who ensured repeat and referral business.
Second Chef: Any Restaurant, Anywhere, USA (Feb 2003-Dec 2003).
Played key role in planning and running all daily kitchen operations for this licensed hotel.
Handled all ordering, stock control and menu planning. Supervised and developed team of 8 kitchen personnel. Maximized customer satisfaction with continual improvement of services.
Helped turn failing property into saleable identity within six months by reversing average losses of $1,500 loss per week. Set new standards in customer service.
Ensured compliance with all health and safety procedures and government regulations.
Established Irish Clubs twice yearly banquet, which bought patrons from interstate.
Completed 12-month Hospitality and Promotions Course, and extensive travel (2001-2003).
Owner/Manager: Any Country Club, Anywhere, USA (1998-2001).
Organized and managed all daily operations of this licensed a-la-carte restaurant.
Twice recognized with major hospitality awards for efforts. Organized and coordinated the operation of the 130-seat Country Breeze Restaurant and 17 units.
Supervised, trained and developed team of 16 personnel. Managed front-office operations, customer service, bookings, wages and related duties.
Planned and coordinated all functions and weddings for up to 160 guests.
Maxmised property value by increasing restaurant turnover to well above industry standard.
Helped maintain 97% occupancy with joint property management efforts.
Won award for best commercial landscaped property as a result of gardening skills.
Owner/Manager: Any Motor Inn, Anywhere, USA (1994-1998).
Managed all operations for this 80-seat licensed a-la-carte restaurant and 49 units.
Supervised front office, customer service, bookings, bus and rep trade.
Planned and implemented all breakfasts, lunch and dinner menu’s.
Owner: ABC Homes, Anywhere, USA (1989-1994).
Administered all office operations, customer service and detailing of houses upon completion.
Assisted with colour co-ordination of properties and landscaping. Also handled final detailing of properties before handover to clients.
EDUCATION
Intermediate Certificate: Office Administration, Any High School.
Effective management and staff training through the HMAA : Completed 12-month Hospitality and Promotions Course (2001-2003).
ADDITIONAL INFORMATION
Interests include gardening, fishing, wood working and ceramics.
Gained invaluable insights on property management from extensive relief management experience throughout Anywhere since 1988. Successful track record of managing large and small properties, requiring wide range of hospitality skills and expertise.