Telecom Technician

Req ID: 17900 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Telecom Technician to join our team in San Antonio, Texas (US-TX), United States (US).




 -Perform adds, moves, changes to phone lines and handsets
-Involved with the installation, expansion and support of all telecommunications hardware
-Support BCM50 and Avaya IP Office for Medical Service locations
-Support all cable installations, including planning and design
-Test equipment in a timely manner as requested to ensure proper operation to customer satisfaction
-On call support for the Helpdesk and resolve phone related incidents when escalated
-Keep accurate records of work performed
-Receive and respond to work orders in a timely manner, locating and correcting equipment
-Participate in new technology evaluations and assist in the preparation of written results and
-Interface with corporate telecommunications support and vendor telecommunications support
-Participation in corporate audits and initiatives


Basic Qualifications:


-3 + years of relevant experience or equivalent combination of education and work experience
-2 years’ experience as a telecommunications operations analyst
-Experience maintaining Voice Mail Systems to include, Nortel CallPilot and Cisco Unity
-Hands on experience with telephone systems; preferably Avaya/Nortel
-Experience with the installation of voice and data cable using the latest technology



-Hospital IT Operations Experience -Prior experience with Citrix and EPM/EMR software
-Working knowledge of Server and Data Network management -Knowledge of mobile device technologies (Android, iOS, Windows)
-Experience working with iOS/Apple devices -Audio/Visual hardware or technology experience


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




NTT Data, Inc.
Full time
San Antonio, Texas 78201, US