Product Manager, VSP Retail

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting

General Summary

Under general supervision, delivers products and/or services that are market-leading, and that maximize value for VSP Global and its customers

Essential Functions

Lead the development and marketing of new and existing products for VSP Global’s customers


Develop product plans and strategies to ensure VSP Global’s ongoing competitive position in the marketplace


Propose enhancements; lead and ensure successful execution of development efforts and ongoing delivery of VSP Global’s product portfolio for their respective LOB


Identify and evaluate significant product ideas for market potential and practicality


Establish competitive positioning and strategies for assigned product portfolio


Make recommendations to management, executive team and Board, and execute on approved product enhancements


Effectively lead a cross-functional and/or cross-LOB team to ensure successful delivery of product initiatives, including creating Product Requirements Documents, market positioning or strategy documents


Work with business partners and provide direction regarding market positioning, training and communications by public for assigned product portfolio


Serve as central resource for all assigned products and initiatives, and coordinate with business partners to address and resolve product and/or client specific issues and business rules


Conduct ongoing market and portfolio evaluation to ensure products remain competitive and meet operational, financial and market success goals


Track, evaluate and provide company-wide reporting on product success, including market, financial, operational and satisfaction success


Coordinate internal efforts to address product support, product issues and care delivery


Respond to inquiries regarding product business rules and work with business partners to resolve product issues


Participate in the development of VSP's long-term product goals and competitive strategies


Participate in the development of business, sales and promotional strategies that meet the unique market needs

Job Specifications

Typically has the following skills or abilities:


Bachelor’s degree in Marketing, Business, Engineering or related field or equivalent work experience


Five to Eight years of experience in product management, marketing or customer focused health care


Five years of experience with project or program management and proven leadership skills


Demonstrated ability to analyze market research and financial information, evaluate profitability and identify trends


Demonstrated ability to handle broad, complex and unstructured tasks ranging from analytical to strategic in nature


Superior knowledge of product and/or service development methodologies


Highly skilled at managing products across operational divisions


Highly skilled at effectively accomplishing objectives through others via influencing, delegating and strong working relationships


Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization


Thorough understanding of business implications, project interdependencies and system interfaces


Proficient at facilitating meetings, and negotiating across all levels of the organization


Regularly exercises discretion and independent judgment the in performance of his/her job duties

Working Conditions / Physical Demands

The working environment is generally favorable.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.


The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Full time
Rancho Cordova, California 95670, US