SAP Fieldglass iXp Intern - User Assistance Developer Intern Job

Requisition ID: 179589
Work Area: Solution and Product Management
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Intern
Career Level: N.A.


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

What is SAP iXp?


SAP’s Internship Experience Project is a paid program that gives university students the space to find purpose in their careers. We believe that through placing passionate people on the right teams, providing leadership and learning opportunities, and working on impactful projects, purpose is born. Piqued your interest?  


Three reasons to apply for SAP iXp:


  • No more fetching coffee: Work on in-depth projects, emerging products, and technologies that drive business results.
  • Lifelong learning: Meet with mentors, make new friends, and attend learning sessions from diverse subject matter experts.
  • Gain visibility: With iXp in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.


Position Title: User Assistance Developer Intern

Location: Naperville, IL

Expected start date to end date: June 11–August 17


Who we are

SAP Fieldglass provides the industry’s leading cloud technology for services procurement and external workforce management. More than 400 global businesses leverage SAP Fieldglass’ intuitive Vendor Management System (VMS) to gain visibility into its external labor, project-based services including Statements of Work (SOWs), independent contractors and additional flexible talent pools.

What you'll do

  •        The User Assistance Developer Intern will assist the integration user assistance (technical writing) team in improving processes for the team and deliverables for 2018 releases.  This includes, but is not limited to:

    o   Evaluating customer-specific integration documentation and building a coherent, well-organized repository for such documents.

    o   Enhancing existing customer-facing documentation as part of a release cycle. This includes adding new functionality to docs, editing existing docs for clarity and organization, and learning the tools and technologies for producing such documentation – side-by-side with other team members. Researching existing documentation processes and proposing improvements.

    o   Researching existing documentation processes and proposing improvements.

    ·       The integration user assistance team creates technical documentation for both external and internal audiences. We work primarily on medium and long-term projects. Some deliverables are tied to specific releases while others are release-agnostic; many are quality of life improvements for the integration development organization at SAP Fieldglass. On any given day, some team members may be documenting technical implementation details for new features, improving existing documentation for an upcoming release, or developing a new repository to provide instruction to an internal development audience.

    ·       The User Assistance Developer Intern will help drive some of the 2018 integration initiatives by helping us improve business processes to make multiple teams more efficient. By assisting us in developing new ways to organize information, this role will enable the overall team to take on more work and deliver higher quality documents in a quicker timeframe.


Position Requirements: What it takes

 Our continued growth is dependent upon talented people with a variety of skills, knowledge and backgrounds. We hire Information Technology interns with experience in all the following areas:

  • Excellent writing, editing, and communication skills
  • Familiarity with Confluence or other wiki tools
  • Ability to organize information so that it can be quickly found and used
  • Proficiency in Microsoft Word and PowerPoint
  • Ability to work independently and within a team
  • Effectively manage time and be organized

Value Competencies:

•Displays a passion for technology and entrepreneurial spirit

•Displays leadership through innovation in everything you do

•Displays a passion for what you do and a drive to improve

•Displays personal & corporate integrity


What else to expect

SAP Fieldglass’s internship program is part of a broader program called SAP iXp.  The SAP Internship Experience Project (iXp) is a 10 week paid, fulltime internship program. Our mission is simple – to build the next generation of SAP. We believe that this starts with getting the right people onto the right teams, working with market-leading solutions like SAP Ariba, SAP Fieldglass, and SAP Concur on valuable business projects. Our interns develop on some of our latest technologies & products, run campaigns that hit the bottom line, learn from business executives, meet with top talent from around the globe, and most of all, they transform the way we conduct business.

SAP Fieldglass employees are well taken care of. Here are some office perks and top benefits to highlight:

•A summer packed full of events to ensure Interns understand SAP Fieldglass: our technologies, our competitive landscape, our culture and our leadership philosophy.

•Challenging projects to dive into and have a real impact within your department

•A collaborative work environment full of colleagues that have a can-do attitude

•Well-stocked offices with snacks, sodas and candy


Are you a student on a mission? We’d love to have you join our team.


SAP Fieldglass is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, protected veteran status, disability status, or any other characteristics protected by federal, state or local law. To harness the power of innovation, SAP Fieldglass invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP Fieldglass is a dynamic, growing and fast-paced organization. As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines. This typically requires working a 40 hour work week to accomplish performance objectives. With that, SAP Fieldglass offers flexibility as to the specific working hours that may be required or available depending on your role.


SAP Fieldglass participates in E-Verify to confirm work authorization.



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations :

Full time
Chicago, Illinois 60290, US