IT Network Administrator

IT Network AdministratorSan Francisco, CAAbout the Team The Stitch Fix IT team is committed to creating a fulfilling and inspiring place to work for all of the people who deliver that client experience – from our warehouse team to tech talent to merchants and stylists. We pride ourselves on creating a fun and collaborative environment where we solve problems together. We are looking for smart, kind and goal oriented technical leaders to join our team. About the Role As the Network Administrator, you will help transform the growing IT team at Stitch Fix, while building your own skills and creating an amazing experience for your colleagues. You will support the day-to-day network operations of our various physical sites, build documentation, and emphasize superior support models. You will support our downtown San Francisco headquarters and our various remote offices, distribution centers, engineers, and stylists. Stitch Fix is primarily a Cisco Meraki network environment. You're excited about this opportunity because you will…Primarily work with cloud-based Cisco Meraki Dashboard for network configuration.Remotely support on-site IT specialists and end users in multiple locations nationwide, responding to escalations and automated alerts.Assist with new facility network builds.Configure and setup new and existing Cisco Meraki MX security appliances, MS switches, and MR wireless access points.Establish timelines and best practices to validate and deploy network firmware releases.Evaluate remote network monitoring tools and alerting thresholds.Manage ISP connectivity and contract relationships, including failover and high network availability.Maintain network-connected hardware and services, such as VOIP and time clock systems.Evaluate and manage site-to-site and client VPN initiatives.Help keep our IT tickets fresh and alive using Fresh Service, other experience welcome.Assist with maintaining accurate inventory, asset tracking, and change management.Show a positive outlook (not Outlook) and humor by making IT nothing less than an immersive, atypical experience for all of our co-workers.Mentor and assist co-workers and vendors for continuity of policies and procedures instituted by our team.Be a part of our rotating on-call support for cloud application and network related issues.You may also…Utilize log management tools like Sumo Login or Splunk to diagnose network issues and monitor its health.Manage authentication to RADIUS and other systems integrated with the One Login directory.Assist with asset tracking and physical inventory of network and related hardware.Determine the network hardware lifecycle and evaluate new products and technologies.Keep AV systems – LifeSize, Blue Jeans, and Zoom – functioning well and assist in running larger all-hands style meetings. We're excited about you because…You have 3-5 years of experience with Cisco Meraki networks in multiple distributed physical locations.Your experience includes at least 5+ years of administration of large corporate networks.You understand and troubleshoot the essentials of wired and wireless connectivity.You have contributed to the deployment of VLANs, traffic shaping, switch and link aggregation, and strong resilient networks.You have experience with managing network-dependent applications such as VOIP and video conferencing systems.You interact with local and remote IT resources as your eyes and hands.You communicate clearly and effectively when writing ticket updates to onsite and remote users.You thrive in high-volume, fast-paced, and feedback-driven environments.You're highly self-motivated, have a stellar work ethic and you're looking for the right company to support your growth.You are able to routinely travel between our three local sites – two in San Francisco and one in South San Francisco, and occasionally to other sites nationwide.Your knowledge and personal interactions make you approachable by all levels of co-workers.Above all else, you are bright, kind, and goal-oriented.You'll love working at Stitch Fix because...We are a group of bright, kind and goal oriented people. You can be your authentic self here, and are empowered to encourage others to do the same! We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generationWe are a technologically and data-driven businessWe are committed to our clients and connected through our vision of “Transforming the way people find what they love”We love solving problems, thinking creatively and trying new thingsWe believe in autonomy & taking initiativeWe are challenged, developed and have meaningful impactWe take what we do seriously. We don't take ourselves seriouslyWe have a smart, experienced leadership team that wants to do it right & is open to new ideasWe offer competitive compensation packages and comprehensive health benefitsYou will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every dayThe Arizona Republic_RPM. Keywords: Network Manager, Location: San Francisco, CA - 94151
Stitch Fix
Full time
San Francisco, California 94151, US