Market Cafe Server Part Time

The job of the Market Café Service Team Member is to provide incredible service by working to promote and sell items within Prepared Foods. A Market Café Service Team Member is responsible for sharing knowledge of food products offered in the Prepared Foods Department, keeping hot and cold food bars full and fresh during service periods, preparing items to guest specifications in all areas of Prepared Foods, and providing engaging service in our Market Café Seating areas. Market Café Servers also assist in supporting the entire operation by demonstrating exceptional people skills, attention to detail and keeping the Market Café clean, neat and organized.


Providing Incredible, Knowledge Based Customer Service

  • Provide incredible customer service by proactively approaching customers in the Market Café, weigh and package prepared items as requested, answer questions about products, offer suggestions for complete meal solutions and respond in a positive and energetic manner
  • Assist team members by setting up and maintaining Prepared Foods stations; ensure products are well-merchandised, signs are properly displayed, product levels are maintained throughout the day, and supplies are set up to quickly and efficiently perform tasks and provide incredible customer service
  • Learn and demonstrate an understanding of the offerings; being able talk about menu items with guests in a manner that creates interest and enthusiasm while promoting items by utilizing suggestive selling techniques
  • Utilize resources to gain an understanding of new products and practices to increase knowledge; particularly reading MENU Magazine and the Merchandising guides to learn about focus items within the current season
  • Providing guests with a reason to return by interacting in the Market Café seating area, building rapport, delivering the best possible service and experience during our guests' visits.

Ensuring High Quality Products & Ingredients

  • Follow Wegmans Guiding Principles and department job aides to consistently prepare quality products that meets Wegmans standards, being sure to properly pull and record shrink throughout the day to ensure the freshest products are available for our guests
  • Cleaning and breaking down hot and cold bars, chefs case, soup bars, and other areas of Prepared Foods areas, including storing prepared food to maintain freshness and quality
  • Properly handling products, using equipment and keeping accurate logs in accordance with food safety and safety guidelines
  • Preparing items for service including sauces, side dishes and other items needed

People (Who We Are)

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Work Environment

  • Work involves continuous interaction with customers and co-workers in a fast-paced environment
  • Typical motions include grasping, repetitive and sustained hand and arm movements, bending and reaching, frequent lifting and occasional heavy lifting
  • Responsible for moving and lifting an average of 5 - 20 pounds with a maximum weight lifted of 50 pounds rarely
  • May be exposed to various allergens and work environments, including temperature changes
  • Tasks will be performed using and in the proximity of coolers, ovens, stoves and other hot equipment; cooking and kitchen utensils and equipment
  • Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Company
Wegmans
Posted
03/25/2018
Type
Full time
Categories
Grocery Store, Market Café, Hospitality
Location
North Wales, Pennsylvania 19454, US