Field Technician II (Philadelphia, PA)

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


Job Summary

Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria.

Responsible for installation, decommissioning and troubleshooting problems of network equipment and circuits. This

includes the fiber, transport equipment and all critical infrastructures within. Demonstrates a degree of experience with

circuit provisioning, maintenance & testing (DS1/DS3/SONET), test equipment, telecommunication equipment installation

and acceptance. Responsible for the outside plant network in a given geographic boundary, including metro and long haul


Job Description

Essential Duties- Diagnoses, troubleshoots and repairs customer and network troubles. Removes and replaces defective

modules, tracks spares and ensures repair.

- Performs site surveys, fiber locating and oversees splicing of Metro/Long Haul Outside Plant fibers. Monitors route and

executes restoration in the event of a service interruption, proactively responds to potential problem areas to ensure

integrity of network.

- Installs, provisions, tests, and maintains DS0 thru OC192 services, Transport equipment, Signaling, Private Line, and

Data Services.

- Responsible for asset management: process deliveries and replenishes consumables. Coordinates shipping and

receiving of materials. Operates and maintains tools, test sets, and electronic equipment including, but not limited to: fiber

optic transmissions equipment, lightwave multiplexing equipment, digital multiplexers, channel banks, circuit termination

equipment, AC and DC power equipment, GN Nettest OTDR, fiber optic cable locating equipment, various BER type test


- Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including,

but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants.


Knowledge, Skills or Abilities- 2-5 Years experience working of Installation, Test, and Turn-up of a variety of

Telecommunication equipment including SONET, DCS, DWDM, Routers and Switches.

- Strong technical and mechanical background with experience on the latest generation transport gear, critical

infrastructure (HVAC systems, high-voltage electrical systems, DC Power Plants, etc.), as well as knowledge of locating

fiber optic cable, right-of-way, and As-Builts.

- Those technical disciplines are: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/

higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).

- Some technical evaluation and fundamental judgment is required, while building an internal and external network.

- Must have PC skills and be well versed in Microsoft Windows and Office applications.

- Ability to quickly learn corporate databases.

- On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business

Education Requirements: High School Diploma/GED or 2 plus years of relevant job experience. Relevant job experience is

described as:

- Job experience in similar industry

- Job experience with similar essential duties Physical Requirements:

- Field Tech - Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; Valid driver’s license required; works in all

weather conditions

Preferred Education, Skills and Experience

- Experience: 2+ yrs

- Education Level: High School/GED

- Field Of Study: Electronics or Telecommunications

- Attention to detail with good organizational capabilities.

- Ability to prioritize with good time management skills.


Alternate Location: US-Pennsylvania-Philadelphia

Requisition #: 182629

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full time
Philadelphia, Pennsylvania 19019, US