Information Security Manager (ISM) - Plano, TX

Req ID: 13836 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Information Security Manager (ISM) to join our team in Plano, Texas (US-TX), United States (US).


We are currently hiring an Information Security Manager (ISM) to oversee and coordinate the information security services that NTT DATA Services provides to our retail industry client.  This is an individual contributor role in which the ISM acts as a trusted information security partner with the client and works collaboratively to understand, anticipate and recommend risk mitigation while promoting the overall information security protection for the customer’s information assets.  You will partner with the client to align information security with the customer’s business strategy, security policies, and regulatory and compliance requirements resulting in increased protection and reduced risk. In this role, the ISM works with stakeholders and teams across the organization to help deliver information security services.


***This role requires work to be performed in Plano, TX.  


Role Responsibilities: 
- Ensure the delivery of information security services to the customer is in compliance with the contract and in compliance with any applicable standards and regulatory requirements (e.g., PCI, SOX)
- Collaborate with the client in the definition and implementation of information security policies, strategies, procedures and configurations in order to ensure the confidentiality, integrity and availability of the client’s environment and data
- Participate with the customer in the strategic design process to translate security and business requirements into processes and systems
- Evaluate new / emerging security products and technologies and make recommendations to customer leadership in regards to the security posture impact on the organization
- Identify, review and recommend information security improvements as they relate to the achievement of the customer’s business goals and objectives
- Participate in internal and external audits for the customer (e.g., SOX, PCI) and coordinate information security services activities 
- Manage and drive remediation efforts related to information security; remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and Critical Practice assessments
- Identify information security weaknesses and/or gaps in the customer’s current operations and work with the customer to bring information security operations up to standards
- Participate and represent IT Security in Delivery/Operational meetings; conduct an information security operational review meeting with account (e.g., Customer Delivery Executive) and customer (e.g., CISO) key stakeholders with topics including information security status and performance
- Review service management reports to ensure tickets (i.e., incidents, problems, requests, and changes) related to information security are being acknowledged, worked, and Service Level Agreements are being met; provide direction on ticket remediation and ensuring remediation is complete
- Conduct an ongoing security awareness program for NTT DATA personnel supporting the customer ensuring individuals understand and are compliant with the relevant information security obligations in support of the customer; program should address relevant security topics and adequately provide guidance on security policies and supporting documentation
- Cultivate trusted partner relationships with account and customer; keep consistent and open dialogue to uncover issues, challenges, risks
- Maintain an information security strategy (forward looking roadmap), for the customer, align services / portfolio components to the strategy


Required Qualifications: 
- 8+ years of relevant IT Security experience
- Strong knowledge of standards / regulations impacting information security (e.g., PCI, SOX)
- Experience with information security internal & external audits, contract compliance, and quality initiatives 
- Significant experience in identifying and utilizing a global risk based management model


- At least one of the following certifications: CISSP, CISM, GIAC, SSCP, CEH, or CSSLP
- Undergraduate or graduate degree
- Services/Consulting industry experience working in a customer facing role with customer relationship management experience at the senior level
- Familiarity with information security technologies and issues on multiple platforms
- Significant experience in application and integration of globally accepted security standards
- Advanced knowledge of systems. i.e., server and desktop configurations that will protect systems from unauthorized access and software invasion
- Strong understanding of networking technologies
- Advanced knowledge of network security that pertains to communications, computer system environments and related infrastructures



NTT DATA Services uses innovative technology and industry best practices to deliver end-to-end network security in fixed and mobile environments, allowing for an unbroken thread of security from login to logoff for our clients in a variety of industries. We protect, detect and respond to a dynamic threat landscape.  Our IT security team members possess deep industry expertise, process proficiency, and technology skills to provide rapid containment and eradication of threats and security breaches. 


Learn more about NTT DATA Services’ Managed Security Services Solutions:



This is a full-time salaried position with a group company within NTT DATA.  Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities.  We offer a full comprehensive benefits package that starts from your first day of employment.

NTT Data, Inc.
Full time
Plano, Texas 75023, US