Operations Supervisor 2nd Shift

Location Name: Sephora Utah Distribution Center
Location: 6075 W 300 S Salt Lake City, UT 84095
Job Type: Fulltime
Hourly/Salaried: Salary
Position Type: Operations Supervisor 2nd Shift
Job Function: Operations

The Operations Supervisor is accountable for the day-to-day operation of a department within the Sephora Distribution Center. The emphasis is on effectively planning work in order to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping. This position is responsible for maintaining a strong sense of collaboration and teamwork and for developing positive and productive work relationships.

Essential Functions of Job:

  • Spends approximately 75% of time on the floor with associates building relationships, coaching, teaching, developing and providing performance feedback.
  • Provides direct leadership to a team of skilled employees, which includes Workflow Coordinators & Associates.
  • Responsible for creating and supporting a great place to work environment by observing and coaching employees on proper job-related behaviors and providing timely feedback on necessary action plans.
  • Sets and communicates clear expectations for team members regarding expected productivity results.
  • Completes and delivers annual performance evaluation and developmental coaching.
  • Ensures production and accuracy standards meet DC objectives.
  • In partnership with the DC Specialists, plans and uses independent discretion to organize day-to-day operations activities/objectives.
  • Wave planning, weekly, monthly, quarterly and yearly targets and goals, shift turnover.
  • Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve.
  • Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organization policies.
  • Presents problem analysis of operational issues (such as sudden productivity dips) and recommends solutions.
  • Motivates others and promotes collaboration and accountability to meet team goals.
  • Builds trust with direct & indirect business partners by explaining rationale behind business processes & decision making.
  • Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire teach and model appropriate safety standards and promote a healthy safety environment
  • Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.
  • Knowledge, Skills and Abilities:
  • Strong interpersonal and human relations skills.
  • Strong written and oral communication skills.
  • Strong ability to manage multiple tasks with confidence.
  • Demonstrated ability to lead and develop both self and others.
  • Understand computer applications, such as Microsoft Suite, and utilize applications to do analysis and problem solving.
  • Ability to analyze problems, create solutions, and multi-task with attention to detail.
  • Demonstrate an enthusiastic and professional demeanor.

Minimum Qualifications:

  • College degree in a logistics related field, or three to five years relevant work

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Full time
Salt Lake City, Utah 84104, US