IT Generalist

Ref ID: 04010-0012612253

Classification: Desktop Support Analyst

Compensation: $80000.00 to $110000.00 yearly

You might be perfect for Robert Half's IT Generalist role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. Located in the Denton, Texas, area, this Desktop Support Analyst role is permanent in nature.

What you get to do every day

• Maintaining network security
• Maintaining hardware: assigning and issuing cell phones, iPads, laptops, workstations,
• Assist with set up and implementation of the new phone system
• Assist with implementation and roll out a new customized ERP system.
• Data migration from legacy to new
• Assist with preparing data for tables using Excel import/export,
• Set up new users and assist with troubleshooting issues with cloud based program as well as mobile app,
• Troubleshoot on site hardware such as printers, monitors, etc
• Assist in setting up new users in Microsoft 365, create emails, portal log ins, etc
• Audit and implement protocols to achieve and maintain SOC 1 and SOC 2 compliance.
• Assist in developing IT solutions to increase productivity of all staff office and field.