Desktop Support

Desktop Support

Experis | Louisville, KY, 40201, US
Salary Range:$44,000 – $57,000 Salary range estimated by Zippia

Posted 9 days ago

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We have a position open for a hands-on IT professional to join out team at our North Field Services Branch. We are looking for a hands-on Desktop Support Technician. This technician will be located at 908 West Broadway, Louisville (L&N Building) and will provide support for multiple agencies in Jefferson and the surrounding counties. The preferred candidate would need the following:

  • Excellent customer service and communication skills
  • Previous Desktop or Helpdesk experience
  • Previous ticketing experience
  • Experience in IT troubleshooting
  • Computer equipment configuration, setup, and installation
  • Experience in ticketing software (preferably ServiceNow)
  • Ability to work under pressure
  • Hardware and software experience