Desktop Support Analyst

Desktop Support Analyst

Robert Half | Charlotte, NC, 28214, US

Posted 17 days ago

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Ref ID: 03200-0012610483

Classification: Desktop Support Analyst

Compensation: $22.00 to $26.00 hourly

There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is located in the Charlotte, North Carolina, area.

Your responsibilities in this role

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Be in contact regularly and effectively with ticket submitters
  • Organize hardware repairs with the appropriate vendors
  • Fix computer problems, and recommend appropriate action/solutions
  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
  • Administer computer desktop support in accordance with established policies and procedures