Desktop Support Analyst
Robert Half | Charlotte, NC, 28214, USPosted 17 days ago
Description
Ref ID: 03200-0012610483
Classification: Desktop Support Analyst
Compensation: $22.00 to $26.00 hourly
Classification: Desktop Support Analyst
Compensation: $22.00 to $26.00 hourly
There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is located in the Charlotte, North Carolina, area.
Your responsibilities in this role
- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Support records of daily data communication transactions, issues and remedial actions taken or installation activities
- Be in contact regularly and effectively with ticket submitters
- Organize hardware repairs with the appropriate vendors
- Fix computer problems, and recommend appropriate action/solutions
- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
- Administer computer desktop support in accordance with established policies and procedures