Aviation Security Kerbside Officer PTTrident Services | Mackay, Queensland, AU
Posted 21 days ago
Aviation Security Kerbside OfficerTrident Services Security Pty Ltd is an industry leader in the provision of integrated services, including cleaning and security services in retail centres and airports throughout Australia. We pride ourselves on the delivery of highly proactive and well managed services to our Clients.Under the direction of the Site Manager (or delegate), and within the established Trident Services Policies and Procedures at the designated locations within the Airport precinct, this role holds accountability for contributing to the seamless running of the designated area. This role is an advocate for Trident Services Aviation and Transport and is focused on being an integral part of the engaged aviation transport team. Kerbside Officer is tasked with creating an exceptional ‘customer experience’ which will significantly contribute to our clients’ achieving their commercial objectives and promoting the desired work culture around the Trident Services Visions and Values of Trust, Resourceful, Ingenious, Dedicated, Expertise, Networking and Teamwork.The minimum requirements for this position are:Ability to successfully pass Drug and Alcohol screening and Medical assessmentsAvailability to work on a 24/7 rotating rosterAbility to successfully pass Criminal History CheckAbility to obtain an ASIC (Airport Security Identification Card)Desirable but not essential:Valid Queensland Security LicencePrevious experience in traffic management desirableYour duties and area of responsibility will include:Reporting and recording incidents and various other activities whilst on shiftResponding to all medical and security incidentsResponding to emergency events in accordance with site systems and processesResolving and de-escalating conflictsProviding consistent high quality customer serviceMaintaining compliance with current legislation in all security and safety proceduresUtilising excellent verbal and written communication skillsMeet and greet passengers / customers upon arrival and departureEfficiently and safely managing passenger and non-passenger flow at front of houseManage vehicular movementTrident Benefits:Full professional uniform providedStable, long-term employmentOn-site training, professional developmentStrong support network from the National Aviation and Transport TeamTrident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply.