Inside Sales Account Manager

Drive profitable sales and gain market share in a designated territory by interacting with new and existing accounts over the phone. The Inside Sales Account Manager is expected to hit monthly sales budgets with a yearly growth expectancy by providing quality information to accounts, cross-selling and using product knowledge to maintain productivity and enhance the selling process. The Inside Sales Account Manager maintains strong customer relationships by demonstrating self-motivation and enthusiasm while servicing each account and delivering on customer needs.

Little to no travel requirements.

PRIMARY DUTIES:

• Maximize revenue in designated territory by interacting with existing and new accounts over the phone (including prospecting and cold calling).
• Increase market share in the territory with existing account base via outgoing sales calls and servicing incoming calls to maintain relationships.
• Drive profitable sales by improving the quality of information provided to accounts; up-selling on every order; working to eliminate returns and continuously improving sales techniques.
• Utilizes training programs to improve skill sets and product line knowledge to maintain productivity and enhance the selling process to increase territory sales volume.
• Promotes and maintains strong customer relationships via phone calls, delivering on customer needs, and assisting in problem solving.
• Demonstrates self-motivation, enthusiasm, and friendliness with internal and external customers to maintain and promote strong customer relationships.

EDUCATION, KNOWLEDGE, COMPETENCIES & SKILLS REQUIRED:

• Completion of high school degree and 3-5 years of sales experience
• Strong communication and problem-solving skills
• Works well in a team environment
• Computer literacy (Microsoft Office)
• Willingness to learn and participate in an intense training program

PHYSICAL ACTIVITY: While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel; reach with hands and arms and talk or hear. Occasionally lifting up to 10 pounds is necessary. The vision requirements include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.