Food & Beverage Apprentice

Are you a jolly, fun loving personality? You now have the chance to learn in Amsterdam’s famous ambitious Art Deco restaurant Café Americain, which also houses the very first Hard Rock Hotel in the Netherlands Every guest is in good hands with you, you make sure they are well taken care off. Will your career start at Café Americain? POSITION SUMMARY Get ready for an exciting learning period in which no day is the same As an F&B apprentice, you perform an important role in the success of Café Americain. Under the guidance of your teacher you carefully prepare the mise-en-place, because preparation is half the work. You’re always ‘on’, because along with your colleagues you make sure every guest leaves the Café Americain happy. You enjoy working hard and supporting your colleagues in operational tasks. You thereby jointly contribute to ensuring that Café Americain continues to deliver the highest level of service to its guests. In the fifties, this had already established itself as a meeting place for Amsterdam locals; today, it has acquired iconic status next to the Hard Rock Hotel Amsterdam American, which offers a truly phenomenal view of the Leidseplein. This well-known Art Deco restaurant is a modern brasserie that is breaking new ground with a blend of ‘class’ and ‘classics’. From early morning till late at night. Café Americain represents historic allure - according to the 21st century. Excellent quality, an accessible style, and brimming with personality. In addition to Amsterdam items on the All Day menu, it also offers Dutch ingredients. PRIMARY RESPONSIBILITIES This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Be thoroughly familiar with all menu items, including ingredients and food allergens, and wine list in order to assist guests and answer questions accurately; Ensure restaurant is clean and in order at all times, including tables, chairs, floors, walls, ceilings, lighting, temperature, music, and décor; Ensure sequence of service is followed for all guests; Greet guests, take food and beverage orders, and suggestive sell; Serve food and beverages, ensuring timeliness, completeness, and accuracy; Maintain tables by clearing finished plates, glassware, silverware, trash, and other items; Polish and set up china, glassware, silverware, and service items; Maintain positive and professional communication with all staff; Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. REQUIREMENTS EXPERIENCE, EDUCATION, AND CERTIFICATIONS You follow a course through apprenticeship level III or level IV. SKILLS You have a high level of responsibility and are service oriented; You are fluent in Dutch and English. Any other language? Fantastic The more the merrier; You have a presentable appearance; You have excellent communication and service-related skills; You are highly motivated, a flexible personality, with the ability to handle stress well; You have a proactive attitude, are creative and you see everything that happens; You are familiar with Micros (POS system); Thorough knowledge of wines and drinks, or at least you are keen to learn more about it. ADDITIONAL REQUIREMENTS Not averse to rotating and weekend shifts, and working on public holidays; Passion for music and knowledge of music trends preferred. WHAT CAN YOU EXPECT FROM US Hard Rock Hotel Amsterdam American is part of Eden Hotel Group. A fulltime contract. Apprentice salary according Horeca CAO. The Eden Basics are in good hands with us. Think good collective insurances and a travel allowance. Two free nights per year in an Eden Hotel of your choice. Substantial discount on even more nights at Eden Hotels, also for Family & Friends. Team member and family room rate discount at Hard Rock Hotels. Inhouse experience at Hard Rock Hotel Amsterdam American. 25 days of holiday (based on fulltime contract) and the option to buy 5 extra days of holiday. Bicycle scheme via the company scheme. Have your online orders conveniently delivered to the hotel. A nice colleague bonus scheme. Great colleagues and lots of (creative) freedom. Cosy events and of course a nice gift for all the great moments in life. Our Sjoerd Dijkstra foundation dedicates itself on your behalf to beautiful social projects in the hospitality industry for vulnerable groups in society. At Hard Rock Hotel Amsterdam American, we value equality and diversity. Your gender, ethnicity, age or orientation make no difference during the application process. We are a company where everyone feels welcome and can be themselves. Whether you are young, slightly older, a student or a returnee.