Customer Service Engineer 2 - Memphis, TN

Customer Service Engineer 2 - Memphis, TN

Siemens Mobility | Cary, IL, 60013, US
Salary Range:$71,000 – $100,000 Salary range estimated by Zippia

Posted a month ago

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Do you want to join us in helping to fight the world’s
most threatening diseases and enabling access to care for more people around
the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with
opportunities to go beyond your comfort zone in order to grow personally and
professionally. Sound interesting? Then come and join our global team as Customer
Service Engineer.

Our global team:
We are a team of 66,000 highly dedicated employees across more than 70
countries passionately pushing the boundaries of what’s possible in healthcare
to help improve people’s lives around the world. As a leader in the industry,
we aspire to create better outcomes and experiences for patients no matter
where they live or what health issues they are facing. Our portfolio, spanning
from in-vitro and in-vivo diagnostics to image-guided therapy and innovative
cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:
We are part of an incredible community of scientists, clinicians, developers,
researchers, professionals, and skilled specialists pushing the boundaries of
what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which
the power and potential of every individual can be unleashed. We spark ideas
that lead to positive impact and continued success. Check our Careers Site at

• Service
Area – Memphis, TN

• Shift
Requirements after onboarding/training for this role: Monday-Friday, 8-5pm

This is a role well suited to an ambitious
professional, looking for the next step in their career. As a
Customer Service Engineer ,you will be responsible for:

  • You will be servicing
    Imaging Equipment in the Memphis, TN area. Customer Service Engineer Level can
    be adjusted based on prior experience.
  • You are in a field-based,
    customer-facing role that primarily installs, services, maintains and modifies
    Siemens’ imaging equipment at customer sites.
  • You are the "Face of
    Siemens" to the customer.
  • You support the MR/CT
    modality initially, with potential to cross train into other modalities in the
  • You are flexible and
    willing to work different shifts and On-Call rotations as business needs
    dictate, including willingness to work overtime as required. Advanced notice will be provided for any
    shift changes.
  • You report to the Regional
    Service Manager at Siemens Medical Solutions.

This position may suit you best ifyou are familiar
what is below, and would like to do develop your career with

  • You have knowledge and
    experience performing service, preventative maintenance, and modifications on
    Medical Imaging Equipment at customer sites with minimal supervision.
  • You have previous
    experience with the desired Medical Imaging Equipment: MR/CT
  • You have the ability and
    experience to establish and maintain proper business relationships with
    customers and peers, as well as performing necessary administrative duties
    timely and accurately.
  • You have a strong
    background working with electronics and are proficient in the use of service
    tools and service test equipment
  • You have proficient PC
    skills (MS Windows & Microsoft Office 365 -Outlook, Excel, SharePoint,

Required skills to have for the
success of this role

  • Minimum Technical Degree or
    equivalent experience
  • Strong electronics
    background and computer skills required
  • 3+ years of field service
    experience is desired
  • Ability to work both
    individually and in an established team setting
  • You have strong customer
    service and communication skills
  • Ability to travel and
    provide service in assigned geography; willingness to participate in an on-call
    rotation after training and certification
  • Valid driver's license,
    ability to drive independently day and night, and good driving record required
  • Physical Requirements:
    Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing,
    bending, twisting, sitting work, squatting work, standing work, high-reach,
    fine grasping manipulation, good vision, and ability to work alone.

Siemens Healthineers, we value those who dedicate their energy and passion to a
greater cause. Our people make us unique as an employer in the med-tech
industry. What unites and motivates our global team is the inspiration of our
common purpose: To innovate for
healthcare, building on our remarkable legacy of pioneering ideas that
translate into even better healthcare products and services. We recognize that
taking ownership of our work allows both us and the company to grow. We offer
you a flexible and dynamic environment and the space to move beyond your
comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare
is delivered, visit our career site at

you wish to find out more about the specific before applying, please visit:

As an equal-opportunity employer we are happy to
consider applications from individuals with disabilities.

Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Experienced Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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