Customer Service Engineer 2 - Memphis, TNSiemens Mobility | Cary, IL, 60013, US
Posted a month ago
Do you want to join us in helping to fight the world’s
most threatening diseases and enabling access to care for more people around
the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment with
opportunities to go beyond your comfort zone in order to grow personally and
professionally. Sound interesting? Then come and join our global team as Customer
Our global team:
We are a team of 66,000 highly dedicated employees across more than 70
countries passionately pushing the boundaries of what’s possible in healthcare
to help improve people’s lives around the world. As a leader in the industry,
we aspire to create better outcomes and experiences for patients no matter
where they live or what health issues they are facing. Our portfolio, spanning
from in-vitro and in-vivo diagnostics to image-guided therapy and innovative
cancer care, is crucial for clinical decision-making and treatment pathways.
We are part of an incredible community of scientists, clinicians, developers,
researchers, professionals, and skilled specialists pushing the boundaries of
what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which
the power and potential of every individual can be unleashed. We spark ideas
that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.
Area – Memphis, TN
Requirements after onboarding/training for this role: Monday-Friday, 8-5pm
This is a role well suited to an ambitious
professional, looking for the next step in their career. As a Customer Service Engineer ,you will be responsible for:
- You will be servicing
Imaging Equipment in the Memphis, TN area. Customer Service Engineer Level can
be adjusted based on prior experience.
- You are in a field-based,
customer-facing role that primarily installs, services, maintains and modifies
Siemens’ imaging equipment at customer sites.
- You are the "Face of
Siemens" to the customer.
- You support the MR/CT
modality initially, with potential to cross train into other modalities in the
- You are flexible and
willing to work different shifts and On-Call rotations as business needs
dictate, including willingness to work overtime as required. Advanced notice will be provided for any
- You report to the Regional
Service Manager at Siemens Medical Solutions.
This position may suit you best ifyou are familiar
with what is below, and would like to do develop your career with
- You have knowledge and
experience performing service, preventative maintenance, and modifications on
Medical Imaging Equipment at customer sites with minimal supervision.
- You have previous
experience with the desired Medical Imaging Equipment: MR/CT
- You have the ability and
experience to establish and maintain proper business relationships with
customers and peers, as well as performing necessary administrative duties
timely and accurately.
- You have a strong
background working with electronics and are proficient in the use of service
tools and service test equipment
- You have proficient PC
skills (MS Windows & Microsoft Office 365 -Outlook, Excel, SharePoint,
Required skills to have for the
success of this role
- Minimum Technical Degree or
- Strong electronics
background and computer skills required
- 3+ years of field service
experience is desired
- Ability to work both
individually and in an established team setting
- You have strong customer
service and communication skills
- Ability to travel and
provide service in assigned geography; willingness to participate in an on-call
rotation after training and certification
- Valid driver's license,
ability to drive independently day and night, and good driving record required
- Physical Requirements:
Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing,
bending, twisting, sitting work, squatting work, standing work, high-reach,
fine grasping manipulation, good vision, and ability to work alone.
Siemens Healthineers, we value those who dedicate their energy and passion to a
greater cause. Our people make us unique as an employer in the med-tech
industry. What unites and motivates our global team is the inspiration of our
common purpose: To innovate for
healthcare, building on our remarkable legacy of pioneering ideas that
translate into even better healthcare products and services. We recognize that
taking ownership of our work allows both us and the company to grow. We offer
you a flexible and dynamic environment and the space to move beyond your
comfort zone to grow both personally and professionally.
If you want to join us in transforming the way healthcare
is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.
you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.
consider applications from individuals with disabilities.
Organization: Siemens Healthineers
Company: Siemens Medical Solutions USA, Inc.
Experience Level: Experienced Professional
Full / Part time: Full-time
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