Customer Experience Associate (Work From Home)

Customer Experience Associate (Work From Home)

Headway is looking for a top-notch problem-solver and communication whiz to guide providers and patients through their experience on Headway. The CX Team's mission is to deliver on the Headway promise...

Customer Experience Associate (Work From Home)

Headway is looking for a top-notch problem-solver and communication whiz to guide providers and patients through their experience on Headway. The CX Team's mission is to deliver on the Headway promise to providers, and in this role, you will ensure this mission through one-on-one interactions with providers and patients. By working with customers through email, live chat and phone you will guide them through any challenges, resolve their operational and technical issues, making Headway feel lik…View full job description

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