SERVICE ADVISOR

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DUVAL HONDA currently has a career opportunity available for an experienced Service Advisor.

This role will also encompass Team Leadership responsibility to assist in coordinating an organized work flow for the advisor team.

Successful candidates must be experienced, reliable, hard working and take pride in their work. Integrity and customer relations skills are a must.

A proven track record of great CSI is required. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

Essential Duties include but are not limited to the following.

Other duties may be assigned. * Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. * Greets customers in a timely, friendly manner and obtains vehicle information. * Writes up customer's vehicle problems accurately and clearly on repair order. * Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. * Refers to service history, inspects vehicle, and recommends additional needed service. * Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. * Provides a complete and accurate written cost estimate for labor and parts. * Coordinates with required departments for completing scheduling and required service repairs. 

All applicants are required to demonstrate the ability to pass all pre-employment testing to include: background checks, MVR, drug tests and be able to present a valid driver's license.

EOE/Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Qualifications

Skills

Preferred

Follow-up

Intermediate

Analytical & Problem Solving

Intermediate

Interpersonal

Intermediate

Intermediate

Behaviors

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest