Service Advisor-Franklin

NORTH FRANKLIN, 6 NEW PARK AVENUE, NORTH FRANKLIN, Connecticut, United States of America Req #144

Thursday, February 16, 2023

Who is Allegiance Trucks?

Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America. We know our greatest asset is our people, so we are looking for candidates that want to work in a culture that rewards teamwork and excellence. Our team proudly represent the best brands in the business including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar and JerrDan and many others.

Why Allegiance Trucks?

When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement as well as a comprehensive benefits package that includes:

• Competitive starting pay
• Flexible Spending Account or Health Savings Account
• Life insurance
• Parental leave
• Paid time off and paid holidays
• 401(k) with Company match
• Encourage and support your continued advancement with additional training

Job Responsibilities for Service Advisor:

• Managing and overseeing the shop's workflow and schedule.
• Calling customers to advise them about service changes or delivery times.
• Coordinate with service team about parts ordering and ensuring parts are available when needed.
• Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services require
• Check on progress of repairs throughout the day.
• Handle telephone inquiries regarding inbound work and work in process.
• Review repair orders to ensure that work is completed.
• Assist with other projects as needed

Required Skills for Service Advisor:

• High School Diploma or GED
• Highly organized and detail oriented
• Ability to solve complex problems
• Computer savvy
• Familiarity with auto and trucking, preferred

Allegiance Trucks is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

• NORTH FRANKLIN, 6 NEW PARK AVENUE, NORTH FRANKLIN, Connecticut, United States of America