Patron Services Associate

Patron Services Associate

Reports to: Patron Services Manager

Department: External Relations

Compensation: $550/week stipend, housing and meals

Dates: May 29 - August 20

The Patron Services Associate is an entry level position that reports directly to the Patron Services Manager and serves as a direct line between the O’Neill and its summer audiences.

Primary responsibilities include:

• Staffing the Box Office when necessary, assisting the Box Office Manager with day to day ticket sales transactions;


• Assisting with financial reconciliation and creation of daily Box Office reports;


• Assisting House Management when needed, including with ushering, program distribution, and check-in;


• Staffing Gene’s General Store in rotation with other O’Neill staff, monitoring and replenishing inventory, and communicating store needs to the appropriate departments;


• Serving as support staff for special events throughout the summer


• Other duties as assigned.

Qualifications

• Proficiency with Google Suite and/or some familiarity with working in a database


• Excellent customer service skills, hospitality experience preferred


• Upbeat and positive attitude


• Good sense of humor


• Strong attention to detail