Patron Services Associate

Patron Services Associate

Eugene O’Neill Theater Center | Waterford, CT, 06386, US
Salary Range:$27,000 – $32,000 Salary range estimated by Zippia

Posted a month ago

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Patron Services Associate

Reports to: Patron Services Manager

Department: External Relations

Compensation: $550/week stipend, housing and meals

Dates: May 29 - August 20

The Patron Services Associate is an entry level position that reports directly to the Patron Services Manager and serves as a direct line between the O’Neill and its summer audiences.

Primary responsibilities include:

  • Staffing the Box Office when necessary, assisting the Box Office Manager with day to day ticket sales transactions;

  • Assisting with financial reconciliation and creation of daily Box Office reports;

  • Assisting House Management when needed, including with ushering, program distribution, and check-in;

  • Staffing Gene’s General Store in rotation with other O’Neill staff, monitoring and replenishing inventory, and communicating store needs to the appropriate departments;

  • Serving as support staff for special events throughout the summer

  • Other duties as assigned.


  • Proficiency with Google Suite and/or some familiarity with working in a database

  • Excellent customer service skills, hospitality experience preferred

  • Upbeat and positive attitude

  • Good sense of humor

  • Strong attention to detail