Banking Executive - Customer Care Associate / Domestic Bpo

Banking Executive - Customer Care Associate / Domestic Bpo

Job Shop | Bangalore, KA, IN

Posted 12 days ago

Apply Now

Description

Greetings from JobShop, We are India's Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600 Whatsapp us on 9964080000 for simple & quick automated hiring You will be supporting customers of the Top Bank in the Indian regionYou will be answering queries regarding Banking related Queries. You will be handling inbound customer queries about the customers banking accounts. This is a Day shiftSix-day working with One Day rotational off Good communication skills in English+HindiAbility to handle irate customers Solve Customer queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empatheticallyExcellent comprehension and articulation skillsGraduates and above Qualification:Graduates and above

Good communication skills in English+HindiAbility to handle irate customers Solve Customer queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort

Skills: 3

Experience: 8.00-50.00 Years

Education: 12th Class (XII)