Customer Service Executive -International Voice Process /BPO

Customer Service Executive -International Voice Process /BPO

Job Shop | Bangalore, KA, IN

Posted 4 days ago

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Description

Greetings from JobShop, We are India's Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600 Whatsapp us on 9964080000 for simple & quick automated hiring You will be supporting customers of the best Broadband company in the UK.10th , Graduates or Undergraduates Freshers &; BPO ExperienceThis is a Vocie process regarding their broadband connection.You will be talking to customers regarding their broadband,billing,renewals account details, company information,You will also have the option to upsell different plans and products to the customer.You can earn incentives upto 80000 per month.Good communication skills in EnglishAbility to handle irate customers Solve technical queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empatheticallyExcellent comprehension and articulation skillsExcellent communication skills written10th , Graduates or Undergraduates Freshers &; BPO ExperienceGood communication skills in EnglishAbility to handle irate customers Solve technical queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empatheticallyExcellent comprehension and articulation skillsExcellent communication skills writtenYou will be handling inbound customer queries about the product and their functions You will educate the customers about products, Policies, renewals, and new subscriptions This is a 24/7 support mostly evening and night shifts Five-day working with 2days rotational off Qualification:10th , Graduates or Undergraduates Freshers &; Experience

Good communication skills in EnglishAbility to handle irate customers Solve technical queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to r

Skills: 3

Experience: 0.00-50.00 Years

Education: 12th Class (XII)