About the role
This role supports given applications, which may entail some specific programming skills and system administration skills to ensure that business requirements are met. The role is also required to support IT platforms, by participating in the implementation, support, administration, modification, and enhancements of applications.
This role can be based in our Melbourne, Adelaide, or Sydney offices.
Maintain holistic knowledge of business processes, integrations, and systems solutions. Oversee enhancements and updates to IT Systems, liaising with third parties, IT and end users as required
Execute integration, regression, and/or system/user acceptance testing as required
Document all work completed which may include functional specifications, technical specifications, configuration workbooks, change requests, user training guides etc
Provide training for platform systems
Provide assistance and advice to business users in the effective use of applications and technology
Provide general advice and support for platform systems
Support and provide inputs to the external managed service providers in the execution of application work
Be accountable for investigating and managing issues (L2 support) proposing solutions/workarounds and escalating to the appropriate party to the point of resolution
We are searching for a passionate IT Generalist who is looking for opportunities to make things better constantly. You will have a Bachelor’s degree in a related discipline, an ability to quickly learn new technologies and processes and an understanding of project management principles and practices.
Experience in SDLC methodology
Demonstrated examples of implementing system improvement recommendations
Demonstrated examples of analytical and problem-solving skills
Is a self-starter with demonstrated initiative to be able to perform duties without close supervision
Adaptability to multiple demands, shifting priorities, ambiguity and managing business needs in a rapidly changing environment
What’s in it for you
Financial Review Boss Best Places to Work winner 2022 (and 2021!)
Access to the world’s most admired wines through our employee product allowance
Flexible/hybrid environment to empower you to be your best
Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe
Opportunity to build a career across multiple functions (we’re really good at doing this!)
Structured development programs to support your health, wellbeing and career
“TWEforME Day” – an additional day of leave each year, for you to do you
Meeting-free Monday mornings (we all love this!)
What’s it like to work here?
We bring our whole selves, we’re courageous and we deliver together – that’s our DNA. We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.
If you’re ready to help us be the world’s most admired premium wine company, please apply now!
It takes all varietals!
Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact firstname.lastname@example.org, quoting the job title and reference number.
How to apply
We move quickly at TWE and continually review applications, so if you don’t want to miss out, apply today. Note that we prefer to deal with you directly; we haven’t briefed a recruitment agency on this role and won’t be accepting CVs through any recruitment agency, so please apply directly.