Customer Service & Sales - Pambula

Customer Service & Sales - Pambula

Lawrence & Hanson | pambula, NSW, AU

Posted 5 days ago

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Description

About the role


Provide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service.
What you would do in this role
  • Serve customers on the counter, answer phones and email enquiries
  • Prepare accurate quotes for customers
  • Develop relationships with customers
  • Be a product knowledge expert to help customers find products they need
  • Actively work as a member of the team to ensure our branch is presented in the best way
  • How can I tell if this is for me?
  • Customer and sales focused with experience in a similar role
  • Excellent problem solving skills - support our customers to find what they need
  • Proficient with computer technology and systems – we will train you
  • A positive and optimistic attitude
  • A high level of initiative to support your team members and customers – no job is too big or too small
  • A strong sense of urgency - the ability to multi-task in a fast-paced environment
  • Experience in a trades environment will get you off to a flying start, but it is not essential if you’re passionate about learning our industry and product range
  • What's in it for you?
  • Our heritage is strong – Lawrence & Hanson opened its doors in 1886 and we remain the most recognised electrical wholesaler in Australia
  • Development – we invest in our people with a range of programs including externally recognised training 
  • A great place to work  – we have fun and work hard as a high performing team
  • Financial incentives – we reward our people with an attractive profit share scheme in each branch
  • Local meets global – we are part of Sonepar, the world leader in B2B distribution of electrical products