Intern - Lender Services Process Improvement

Intern - Lender Services Process Improvement

Genworth Financial | Raleigh, NC, 27611, US
Salary Range:$32,000 – $38,000 Salary range estimated by Zippia

Posted 9 days ago

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Intern - Lender Services Process Improvement


Hybrid- Raleigh, NC


Enact's Internship Program provides an excellent opportunity for students to gain hands-on experience in achieving business results while developing technical and professional skills. The internship program is a critical component of Enact's talent pipeline as we look to interns to provide cutting edge ideas and skills that will drive business success.

Enact invests time, energy, and resources to create a worthwhile experience for interns. Interns work on meaningful business projects, but beyond that, they will network directly with leaders throughout the company, attend teambuilding events with their internship cohort, connect with the community through volunteer opportunities (both on-site and off-site), and attend professional development workshops. It's a unique internship experience that helps interns develop a network of peers and mentors who act as a source of constant engagement and guidance during the internship.


In addition to multiple weekly events attended by all interns, interns will be assigned to work in a specific function for their 12-week internship beginning May 15, 2023. That assignment will be determined based on business need and intern interests. Responsibilities include (but are not limited to):

* Transformation Initiative: Participate in high profile modernization project for cash and billing
* Customer Interface: Root cause to identify customer pain points
* Process Enhancement: Providing additional insight into internal processes
* Lender Services Analytics: Analyze transactional data and build/develop dashboards in data visualization programs and create better understanding of customer activity


* Current undergraduate sophomore or junior
* Proficient in Excel, Word, and PowerPoint
* Process improvement experience
* Desire to work in the insurance, banking, or financial services industries
* Minimum GPA of 3.2 on a 4.0 scale


* Preference for candidates pursuing a Bachelor's degree in Business Administration and or Finance, all majors are considered, given strong work experience
* Completed business or technical internships
* Exposure to insurance, banking, or financial services industries


Enact, operating principally through its wholly-owned subsidiary Genworth Mortgage Insurance Corp. since 1981, is a leading U.S. private mortgage insurance provider committed to helping more people achieve the dream of homeownership. Building on a deep understanding of lenders' businesses and a legacy of financial strength, we partner with lenders to bring best-in class service, leading underwriting expertise, and extensive risk and capital management to the mortgage process, helping to put more people in homes and keep them there. By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Enact is headquartered in Raleigh, North Carolina.

Through our values of Excellence, Improvement and Connection, the Enact team delivers on our mission to help more people realize the dream of homeownership. The positive impact we can have on our world inspires us to go the extra mile. We look at the bigger picture, always considering our customers' processes and their borrowers' experience. We work hard to anticipate all the effects our actions might have. That can make our work challenging and satisfying.

Are you the kind of person who's always anticipating your customers' needs? Always one step ahead, ready to catch that unexpected curveball? If so, you could thrive with us.

We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.