Quality Analyst

Quality Analyst

Novac Technology Solutions Private Limited | Jaipur, RJ, IN

Posted 7 days ago

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Description

Job Title : Quality Analyst
Location : JAIPUR

Salary : As per Industry norms

Qualification : Any Graduate

Language : HINDI & ENGLISH
Minimum 2 years of experience as a QUALITY ANALYST in BPO industry.

Job Description :

Randomly audit required number of calls on daily basis.
Providing timely and accurate feedback to agents for improvement areas .
Take corrective actions by doing data analysis to improve process efficiency.
Work upon the action plans to improve Quality score

Eligibility Criteria

Should be proficient in Hindi & English
Candidate with BFSI Background shall be preferred
Immediate Joiners Preferred

Intrested Aspirants can Share your Resume to [HIDDEN TEXT]

Contact person : Mathi - HR

Contact No : 9786099709

Skills: BFSI Sales, Insurance Analyst, Quality Analyst

Experience: 1.00-4.00 Years

Education: Other