Quality Analyst
Novac Technology Solutions Private Limited | Jaipur, RJ, INPosted 7 days ago
Description
Job Title : Quality Analyst
Location : JAIPUR
Salary : As per Industry norms
Qualification : Any Graduate
Language : HINDI & ENGLISH
Minimum 2 years of experience as a QUALITY ANALYST in BPO industry.
Job Description :
Randomly audit required number of calls on daily basis.
Providing timely and accurate feedback to agents for improvement areas .
Take corrective actions by doing data analysis to improve process efficiency.
Work upon the action plans to improve Quality score
Eligibility Criteria
Should be proficient in Hindi & English
Candidate with BFSI Background shall be preferred
Immediate Joiners Preferred
Intrested Aspirants can Share your Resume to [HIDDEN TEXT]
Contact person : Mathi - HR
Contact No : 9786099709
Skills: BFSI Sales, Insurance Analyst, Quality Analyst
Experience: 1.00-4.00 Years
Education: Other
