Hostess

Hostess

Accor | Mumbai, MH, IN

Posted 16 days ago

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Description


  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may affect the interests of hotel should be brought to the attention of the ManagementRespond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may affect the interests of hotel should be brought to the attention of the Management
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.

Skills: Cooperation, Customer Satisfaction, Guest Service, resolving issues , Customer Queries, Freelancer, Dishwasher, Instructor, Customer Service Agent

Experience: 0.00-50.00 Years