Customer Support Executive - Bpo / International Call Center Call/DM 9964080000

Customer Support Executive - Bpo / International Call Center Call/DM 9964080000

Job Shop | Bangalore, KA, IN

Posted 12 days ago

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Description

Job description
Dear Aspirant,
Hiring for TOP MNC's Companies.
Greetings from JOBSHOP 9964080000
Free Job Placement.
Looking out for candidates who can join Immediately, International Voice Process.
Freshers / Experience , salary 16k to 45k
One day Interview . easy selection.
2022 freshers can apply..
For more information
Contact HR JOBSHOP 9964080000
Roles and Responsibilities :

Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features

Update our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members.

Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives.
Candidate should possess excellent oral and written communication skills
Candidate with good customer service skills would be preferred
Candidate should have 0 - 4 years of experience in Customer Support Voice Process.
Prior experience in Customer Service industry will be an added advantage.

Should be open to work in Night shifts / Rotational Shifts.
Candidates with backlogs/arrears in their degree are not eligible
Responsible for dealing with Domestic & International Clients
Responsible for dealing with Clients Queries.
Requirements and Skills
Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Location: Bangalore

For more information Contact HR JOBSHOP 9964080000

Customer Support Executive - Bpo / International Call Center Call/DM@ 9964080000

Skills: Voice Process, International Bpo, Call Center, Bpo, Voice, International Call Center, Outbound, Technical Support, Customer Support, Voice support, Inbound, Domestic BPO

Experience: 0.00-5.00 Years

Education: Bachelor of Architecture (B.Arch), Bachelor in Hotel Management (B.H.M), 12th Class (XII), Bachelor Of Technology (B.Tech/B.E), Bachelor of Social Work (B.S.W), ICWA Inter, Bachelor Of Computer Application (B.C.A), Bachelors of Law (B.L/L.L.B), Doctor of Social Work (D.S.W), Bachelor of Arts (B.A), Chartered Accountancy Inter (C.A Inter), Bachelor of Dental Surgery (B.D.S), Bachelor of Science (B.Sc), ICWA (CMA), Bachelor of Business Administration (B.B.A), Bachelor of Homeopathic Medicine and Surgery (BHMS), Company Secretary, Aviation, Bachelor of Education (B.Ed), Chartered Accountancy (C.A), Master OF Business Administration (M.B.A), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Diploma