Skill : Production Support with Java, Devops and Kafka
Total Exp : 3 to 8 years of exp.
Notice Period : Immediate Joiners OR Less than 30 days.
Job Location – Bangalore, Mumbai and Pune
- Managing all tickets (ServiceNow Issues and Request) end-to-end, along with issue resolution / escalation, communication and associated metrics.
- Managing all UAT/Production/COB infrastructure, including all integrations and associated integration partners (SSO/AD, CyberArk, etc), FIDs, Certificates, etc.
- Managing all UAT/Production/COB application deployments/configuration/setup, maintenance activities, and upgrades, including all associated change requests and communication.
- Conducting initial troubleshooting, and where appropriate implementing quick fixes and escalating UAT/Production/COB issues.
- Ensuring all UAT/production/COB application and infrastructure monitoring is in place, to include and notification/escalation, issues resolution and associated metrics.
- Managing all Continuity of Business (COB) events and associated communications.
- Managing all daily / weekly batch jobs, including monitoring, troubleshooting, configuring/setup and metrics