Business Operations Associate

Business Operations Associate

Accelya Group | Mumbai, MH, IN

Posted 3 days ago

Apply Now

Description

About the job

Job purpose

As an Associate - Business Processing, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external.


Duties and responsibilities

  • Audit Sales Exchanges & refund transactions
  • Highlight if errors exceed limit
  • Query tickets when in doubt
  • Meet the productivity & quality standards


Knowledge and qualification

  • Basic computer skills
  • IATA Diploma or an equivalent certification
  • Fares & Geography
  • Fare construction
  • Ticketing rules
  • Amadeus commands to retrieve fares


Competencies:


  • Communication & Influence Clear Communication.
  • Drive for Results Self-Accountability.
  • Teamwork & Collaboration Working in Teams.
  • Customer Focus Customer Orientation.
  • Change Orientation Adapting to Change.
  • Learning & Growth Learning Orientation