Microsoft 365 Consultant

Microsoft 365 Consultant

Allstate India | Bangalore, KA, IN

Posted 9 days ago

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Description

Allstate is seeking a well-qualified, talented Microsoft 365 Consultant to join our Digital Workplace Solutions Team.

The Microsoft 365 Consultant will play a key role in leveraging the Microsoft Office 365 platform, partnering with business users: providing guidance and support on Microsoft 365 focused solutions, automation and migrations using collaboration tool sets - including Teams, SharePoint, OneDrive for Business, Office products, Power Platform, and third-party tools such as Sharegate.


Job Responsibilities

  • Support end users with technical questions, best practices, and training for the Microsoft 365 platform
  • Assist with developing business solutions within Microsoft 365; using Teams, SharePoint Online, OneDrive for Business, Microsoft Office, Power Apps and Power Automate
  • Troubleshoot technical issues, perform root cause analysis, and take appropriate action to remediate issues
  • Assist the team on migration projects and automating tasks with PowerShell scripting
  • Develop and maintain documentation pertaining to standards, procedures related to administration, change management, and problem resolution
  • Develop processes that ensure the collaborative tool sets and solutions meet established security, compliance, and legal standards


Primary Skills

  • Experience with Microsoft 365 toolset – SharePoint, OneDrive, Teams and Office Suite
  • Experience working in a team-oriented, collaborative environment
  • Excellent customer service skills, including written and verbal communications.
  • Excellent organizational and problem-solving skills
  • Ability to prioritize work streams and deliverables
  • Highly self-motivated and directed, with keen attention to detail
  • Willingness to learn, research and continuously develop new skills
  • Ability to present ideas in business-friendly and user-friendly language


Desired Qualifications:

  • Degree in Information Technology or related equivalent professional experience
  • Microsoft Certifications


Experience

4 to 6 years

Shift Timing

As per requirement