Microsoft 365 Consultant

Allstate is seeking a well-qualified, talented Microsoft 365 Consultant to join our Digital Workplace Solutions Team.

The Microsoft 365 Consultant will play a key role in leveraging the Microsoft Office 365 platform, partnering with business users: providing guidance and support on Microsoft 365 focused solutions, automation and migrations using collaboration tool sets - including Teams, SharePoint, OneDrive for Business, Office products, Power Platform, and third-party tools such as Sharegate.

Job Responsibilities

• Support end users with technical questions, best practices, and training for the Microsoft 365 platform
• Assist with developing business solutions within Microsoft 365; using Teams, SharePoint Online, OneDrive for Business, Microsoft Office, Power Apps and Power Automate
• Troubleshoot technical issues, perform root cause analysis, and take appropriate action to remediate issues
• Assist the team on migration projects and automating tasks with PowerShell scripting
• Develop and maintain documentation pertaining to standards, procedures related to administration, change management, and problem resolution
• Develop processes that ensure the collaborative tool sets and solutions meet established security, compliance, and legal standards

Primary Skills

• Experience with Microsoft 365 toolset – SharePoint, OneDrive, Teams and Office Suite
• Experience working in a team-oriented, collaborative environment
• Excellent customer service skills, including written and verbal communications.
• Excellent organizational and problem-solving skills
• Ability to prioritize work streams and deliverables
• Highly self-motivated and directed, with keen attention to detail
• Willingness to learn, research and continuously develop new skills
• Ability to present ideas in business-friendly and user-friendly language

Desired Qualifications:

• Degree in Information Technology or related equivalent professional experience
• Microsoft Certifications

Experience

4 to 6 years

Shift Timing

As per requirement