Microsoft 365 Consultant
Allstate India | Bangalore, KA, INPosted 9 days ago
Description
Allstate is seeking a well-qualified, talented Microsoft 365 Consultant to join our Digital Workplace Solutions Team.
The Microsoft 365 Consultant will play a key role in leveraging the Microsoft Office 365 platform, partnering with business users: providing guidance and support on Microsoft 365 focused solutions, automation and migrations using collaboration tool sets - including Teams, SharePoint, OneDrive for Business, Office products, Power Platform, and third-party tools such as Sharegate.
Job Responsibilities
- Support end users with technical questions, best practices, and training for the Microsoft 365 platform
- Assist with developing business solutions within Microsoft 365; using Teams, SharePoint Online, OneDrive for Business, Microsoft Office, Power Apps and Power Automate
- Troubleshoot technical issues, perform root cause analysis, and take appropriate action to remediate issues
- Assist the team on migration projects and automating tasks with PowerShell scripting
- Develop and maintain documentation pertaining to standards, procedures related to administration, change management, and problem resolution
- Develop processes that ensure the collaborative tool sets and solutions meet established security, compliance, and legal standards
Primary Skills
- Experience with Microsoft 365 toolset – SharePoint, OneDrive, Teams and Office Suite
- Experience working in a team-oriented, collaborative environment
- Excellent customer service skills, including written and verbal communications.
- Excellent organizational and problem-solving skills
- Ability to prioritize work streams and deliverables
- Highly self-motivated and directed, with keen attention to detail
- Willingness to learn, research and continuously develop new skills
- Ability to present ideas in business-friendly and user-friendly language
Desired Qualifications:
- Degree in Information Technology or related equivalent professional experience
- Microsoft Certifications
Experience
4 to 6 years
Shift Timing
As per requirement