ServiceNow Consultant

Job Description:

Service Now developer will be part of Information Management (IM) function.

The developer should have hands-on experience on both development and support of Service Now application and would be working in closed cooperation of the application owner and architect.

The developer would play a key role in managing and maintaining a sound production environment.

In addition, the consultant should be experienced in end to end incident / problem management.

The consultant will work in an international, distributed and multi-functional team; using agile mindset and methodology.

Qualification

1. Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB &

Asset).

2. Strong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID,

etc…).

3. Hands-on experience developing using JavaScript.

4. Hands-on experience working with relational databases.

5. Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business

Scripts,

Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules

6. ServiceNow administration experience.

7. ServiceNow Certified Application Developer is a plus.

RESPONSIBILITIES

1. Build service requests from customer requirements including requests, request items and tasks

using

workflows -to manage data flows from the customer to the support teams providing the service.

2. Uses scripting tools and Service Now functionality create script to automate rote tasks being done

in Service Now.

3. Performs integrations and process automation using Service Now Orchestration.

4. Load, manipulate and maintain data between Service-now and other systems.

5. Thorough understanding of ITIL/ITSM processes

6. Performs system and integration testing with sample and live data Monitor health, usage and overall

compliance of the application.

7. Hands-on design, development and deployment experience with the Service-now platform.

EXPERIENCE

4-15 Years

LOCATION

PAN India LTIMindtree locations.