Rayden Interactive is looking for a Salesforce Manager to be an integral part of our team.
The Business Systems team is responsible for internal systems that support our Business. We utilize Salesforce extensively across all lines of business incl. (but not limited to) Marketing, Sales, Support, and Client Experience.
To help support this team, we are looking for a Manager, Salesforce to support Salesforce administrators, developers, and QA. We are looking for someone who is a strong people leader, detail-oriented, comfortable in a fast-paced environment, and has experience building out an India-based team to scale our Business Systems team
You will -
- Hire, manage, lead, and grow a team of 5+ Salesforce Admins, Developers, and QA Analysts
- Oversee the day-to-day operations of the team to ensure effective and efficient performance
- Coach individual contributors to proactively engage clients to support and drive adoption and usage of specific products and features within the Phreesia solution, ensuring maximum business benefits for the client
- Coach individual contributors to ensure regular account outreach, report generation, and effective client engagement
- Ensure the team is meeting expectations and meeting quarterly objectives and commitments
- Facilitate team development via weekly 1:1s
- Interact with leadership counterparts on the Business Systems teams in North America
You Have -
- Bachelor's degree required
- Ability to build meaningful relationships with all levels of client, internal staff, direct reports, and management
- Outstanding problem solving, analytical, communication skills, and project management skills
- Proven ability to effectively manage a team of 5+
- Prior Salesforce Management experience
- Knowledge of the Healthcare IT industry a plus
- High energy and self-starter orientation
Who we are:
Rayden Interactive has been founded in 2010, to enhance the patient experience, create new benchmarks of healthcare service, and ease millions of human-medicine interfaces every day through an honest, creative and human-centric approach. We provide services related to UI/UX Designing and Development, Market Research, Product Support, and more. The idea is to create demand by building efficient technology solutions and a smooth customer experience. At Ri, we believe in nurturing the spirit of collaboration and companionship to help each other.
We champion our people, they champion us –
Rayden Interactive - www.raydeninteractive.com
Phreesia - www.phreesia.com