Billing Representative - National Remote

Billing Representative - National Remote

UnitedHealth Group | Dallas, TX, 75219, US
Salary Range:$30,000 – $33,000 Salary range estimated by Zippia

Posted 11 days ago

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**You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.**

**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and **your life's best work.** **SM**

What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So, the bar is high for accuracy, communications style and effectiveness. Also, you'll need to be researching and resolving problems before, during and after calls within a high - volume, demanding environment.

This position is full - time. Employees are required to work our normal business hours of 8:30 AM - 6:30 PM EST (Eastern Standard Time zone). **Training will be conducted virtually from your home.**

_*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy._

**Primary Responsibilities:**

+ Collaborate with internal partners and / or external customers / payers to resolve customer issues

+ Investigate, resolve billing and accounts receivable issues and balances

+ Reconcile discrepancies identified within customer invoices / billing and reports

+ Demonstrate and maintain understanding of state and federal regulatory requirements as they apply to billing operations

+ Demonstrate and maintain understanding of and comply with billing policies and procedures

+ Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy

+ Generate, format distribute / upload reports and documentation

+ Work with customers and third - party administrators to resolve escalated Accounts Receivable issues.

+ Assist in updating standard procedure documents (SOPs / job aids) pertaining to billing and enrollment reconciliation receivable functions

+ Acts as a technical resource to others in own function

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED (or higher)

+ 1+ years of Microsoft Office experience in working with Microsoft Excel

+ 1+ years of experience with working in a productive environment with proven ability to meet goals

+ Ability to work any shift between the hours of 8:30 AM - 6:30 PM EST (Eastern Standard Time zone)

**Preferred Qualifications:**

+ 1+ years of billing experience

+ 1+ years of experience with COSMOS, UNET / CDB, AR: M, PeopleSoft Financials, and BRMS helpful

**Telecommuting Requirements:**

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy

+ Ability to keep all company sensitive documents secure (if applicable)

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

**Soft Skills:**

+ Attention to detail

+ Organizational skills

+ Problem - solving skills

+ Written and oral communication skills

+ Ability to work in a face paced collaborative

+ Solid and effective communication skills

Taking care of business at UnitedHealth Group translates to more meaning and impact as you help improve the lives of millions. Join us. Learn more about how you can start doing **your life's best work.** **SM**

**Careers with OptumInsight** . Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do **your life's best work.** **SM**

**California, Colorado, Connecticut, Nevada, Washington or New York City Residents Only:** The salary range for California / Colorado / Connecticut / Nevada / Washington / New York City residents is $16.00 - $31.44.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

_UnitedHealth Group_ is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.