SO Victim Assistance Coordinator
Williamson County | Georgetown, TX, 78627, USSalary Range:$36,000 – $47,000 Salary range estimated by Zippia
Posted 4 days ago
Description
JOB SUMMARY
Reporting directly to Chief Victim Assistance Coordinator, responsible for processing casework to provide victims with resources and services.
EXAMPLES OF WORK PERFORMED
* Schedules victim appointments to access needs
* Provides crisis intervention resources to victims and their families
* Collaborates with community services and mental health professionals on victim assistance programs
* Maintains case management files and provides ongoing follow-up appointments
* Collaborates with County Attorney's office on protective orders and judicial support
* Processes and assists victims with paperwork for referrals, compensation, and other benefits
* Coordinates counseling and emergency shelter placement for victims
* Serves as department liaison for meetings and community awareness
* Serves as an advocate and support for juvenile victims during interviews
* Provides customer service to internal and external customers via telephone, email or in person
* Attends meetings and trainings as necessary
* Performs special duties as assigned
ORGANIZATION RELATIONSHIPS
* Reports directly to - Chief Victim Assistance Coordinator
* Direct Reports - No
PHYSICAL DEMANDS
* Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying
ENVIRONMENTAL FACTORS
* Work is primarily indoors in an air-conditioned environment
* Regular travel between work sites as required
IRREGULAR HOURS
* Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required
* Requires flexibility to work weekends, evenings, and/or weekend hours
* May be deemed essential personnel in the event of an emergency
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
MINIMUM QUALIFICATIONS
* High school diploma or equivalent and four (4) years of social work, criminal justice, or related experience; OR an equivalent combination of education and experience
LICENSES AND CERTIFICATIONS
Required within thirty (30) days of employment
* Valid Texas driver's license
* Federal Emergency Management Agency (FEMA) 100, 200 and 700 Certification
* Criminal Justice Information Systems User Certification (CJIS)
PREFERRED QUALIFICATIONS
* Bachelor's degree in behavioral health, criminal justice or related field
* Degree in a related field
* Three (3) years of case management experience
* Three (3) years of experience working with crime victims
EMPLOYMENT TESTING
Employment is contingent on passing any post-offer pre-employment screening as listed below:
* Criminal background check: Yes
* Motor Vehicle Record check: Yes
* Drug screening: Yes
* Physical exam: No
* Psychological exam: No
* Additional: N/A
SUPPLEMENTAL INFORMATION
A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website atwww.wilco.org/hr.
Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
TOBACCO FREE WORKPLACE POLICY
Williamson County is a tobacco free workplace. The use of tobacco and non-tobacco products such as vapor, e-cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.
Reporting directly to Chief Victim Assistance Coordinator, responsible for processing casework to provide victims with resources and services.
EXAMPLES OF WORK PERFORMED
* Schedules victim appointments to access needs
* Provides crisis intervention resources to victims and their families
* Collaborates with community services and mental health professionals on victim assistance programs
* Maintains case management files and provides ongoing follow-up appointments
* Collaborates with County Attorney's office on protective orders and judicial support
* Processes and assists victims with paperwork for referrals, compensation, and other benefits
* Coordinates counseling and emergency shelter placement for victims
* Serves as department liaison for meetings and community awareness
* Serves as an advocate and support for juvenile victims during interviews
* Provides customer service to internal and external customers via telephone, email or in person
* Attends meetings and trainings as necessary
* Performs special duties as assigned
ORGANIZATION RELATIONSHIPS
* Reports directly to - Chief Victim Assistance Coordinator
* Direct Reports - No
PHYSICAL DEMANDS
* Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying
ENVIRONMENTAL FACTORS
* Work is primarily indoors in an air-conditioned environment
* Regular travel between work sites as required
IRREGULAR HOURS
* Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required
* Requires flexibility to work weekends, evenings, and/or weekend hours
* May be deemed essential personnel in the event of an emergency
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
MINIMUM QUALIFICATIONS
* High school diploma or equivalent and four (4) years of social work, criminal justice, or related experience; OR an equivalent combination of education and experience
LICENSES AND CERTIFICATIONS
Required within thirty (30) days of employment
* Valid Texas driver's license
* Federal Emergency Management Agency (FEMA) 100, 200 and 700 Certification
* Criminal Justice Information Systems User Certification (CJIS)
PREFERRED QUALIFICATIONS
* Bachelor's degree in behavioral health, criminal justice or related field
* Degree in a related field
* Three (3) years of case management experience
* Three (3) years of experience working with crime victims
EMPLOYMENT TESTING
Employment is contingent on passing any post-offer pre-employment screening as listed below:
* Criminal background check: Yes
* Motor Vehicle Record check: Yes
* Drug screening: Yes
* Physical exam: No
* Psychological exam: No
* Additional: N/A
SUPPLEMENTAL INFORMATION
A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website atwww.wilco.org/hr.
Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
TOBACCO FREE WORKPLACE POLICY
Williamson County is a tobacco free workplace. The use of tobacco and non-tobacco products such as vapor, e-cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.
