RTV Clerk Full Time

RTV Clerk Full Time

BJ's Wholesale Club, Inc. | Elsmere, KY, 41018, US
Salary Range:$26,000 – $30,000 Salary range estimated by Zippia

Posted 11 days ago

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Join a team of more than 32,000 team members, comprised of our home office and over 229 clubs and 7 distribution centers. We're committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ's Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.

Job Summary

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise.

Team Members:

* Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
* We strive for flawless execution and hold ourselves accountable.
* Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
* Ensure a safe and positive environment for our members and each other.
* Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
* Move with speed and agility in everything we do.
* Innovate and adapt so we can move as fast as the world around us.
* Maintain a friendly and positive attitude.


* Deliver service excellence through all points of contact.
* Resolve and deescalate to address every member concern.
* Ensure a safe and positive environment and experience for the members.
* Daily commitment to GOLD Member Standards
* Greet, Anticipate, Appreciate (GAA)
* Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

* Work with commitment and pride to deliver GOLD- Grand opening look daily
* All items stocked and promotional plans executed
* Maintain visible accurate signage
* Clean and organized, inside and out

Know your Business:

* Understand how to access and read production and/or financial performance reporting for your department
* See the connection between consistent execution and the positive impact it can have on the business

Major Tasks, Responsibilities, and Key Accountabilities

* Works with speed and accuracy to facilitate organized processes. Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
* Obtains return authorizations from vendors, processes vendor chargebacks, and packages and ships merchandise returns based on vendor return policies.
* Maintains the correct stock / inventory status for all damaged, defective and returned merchandise.
* Assesses breakage logs associated with leaking, spoiled and broken merchandise and processes merchandise out of inventory. Processes freezer and dairy damages.
* Understands the company's community / donation programs and administers salvage and donation merchandise orders.
* Conduct daily club safety walks, escalate findings to Asset Protection Supervisor
* Supports Inventory Control Count Team in executing count processing as assigned.
* Review daily return reports, processes merchandise recalls, and processes tire and battery returns.
* Ensures that the AFS and release dates are followed.
* Ensures that the books are stocked, and that the execution of book returns are completed in partnership with the RICS.
* Processes the 945/948/950 in partnership with the AP Specialist
* Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
* Ensures the department is organized and clean. Follows established safety, filing organization, and lock-up standards.
* Maintains all club policies and procedures.
* Performs other duties as assigned, including working in other departments as needed.
* Regular, predictable, full attendance is an essential function of this job.


* Must successfully complete required training and certification processes.
* Effective communication, interpersonal, and computer skills.
* Forklift experience preferred.
* At least 18 years of age.

Environmental Job Conditions

* Most of the time is spent moving about on hard surfaces. Frequently requires bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools.
* Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Requires using a pallet jack to pull and push pallets.
* Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
* Frequent exposure to hazardous material.