IN Licensed Commercial Customer Service Agent

IN Licensed Commercial Customer Service Agent

Careerbuilder-US | Columbus, IN, 47201, US
Salary Range:$24,000 – $31,000 Salary range estimated by Zippia

Posted 11 days ago

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You: A highly motivated team player, customer focused professional who wishes to build a long-term career in a client and community-focused environment.

Us: A 50-year independent insurance agency in Columbus, IN serving people and protecting everything they work so hard for. The average tenure of our current team members is over 17 years. We are seeking a professional person to join our team and help serve our growing client and community base.

Please consider applying for this position if you are:

  • Service Focused. Our team strives to provide prompt and accurate coverage and advice.
  • Friendly & Nurturing. Zeller clients deserve a welcoming environment.
  • Intelligent. The insurance industry can be complex and require careful interpretation.
  • Excellent listener, adept at written and verbal communications. It takes skill and patience to provide explanations of insurance value.
  • Detail-oriented. Our clients' security depends on our accuracy.
  • Forward-thinking. We pride ourselves on thinking outside the box to find the most efficient ways to serve our clients promptly and professionally.
  • Technology literate. We strive to stay one step ahead of the rest of the industry.
  • Our agents thrive in a paperless environment. Mastery of Word and Outlook are required. Experience with Vertafore 360 Online is a bonus.
  • Adaptable. Team members must be nimble and able to adjust to the changing needs of our clients and the insurance industry.
  • Trustworthy, ethical, and discreet. Trust is precious and can be lost in a minute.
  • Reliable. We are a team and must be able to count on each other.
  • Highly coachable. Zeller Insurance team members are lifetime learners.
  • Community-centric. Our team actively participates, individually and as a group, in events that support the needs of our neighbors.

Position Details

If you have past insurance industry experience, please know that we are not your “typical“ agency. Our agents are individually and collectively responsible for all aspects of our clients' experience, whether that involves selling a new policy or providing exceptional and prompt service to existing clients. We are looking for the next proven, loyal team member to support our agency team members in a processor position.

Compensation Package

Our generous compensation package includes:

  • Health, dental, vision
  • Retirement plan with employer match
  • Paid vacation and sick leave
  • Continuing education expenses and your pursuit of professional designations

All agent/advocates are paid a professional base salary commensurate with their experience and have the opportunity to earn more as their career develops.

Team Culture & Office Environment

We are a tight-knit team that thrives on supporting each other and our community. We are passionate about insurance and are committed to serving as our clients advocates every step of the way, from taking a proactive approach to improving their protection to walking them through the claims process.

The fast-paced nature of our work requires us to shift gears frequently. We utilize the insurance industry's latest technology to work as efficiently as possible:

  • State of the art desktops with dual monitors
  • Paperless, including e-signature of applications

Despite the pace, we are committed to creating a fun, welcoming office culture. We celebrate birthdays and other special occasions.

To Apply

If the opportunity to join our team intrigues you, please email your resume AND a cover letter telling why you are the right person to be on our team to

In subject line, use only this subject line: “Your Next Team Member!“

Don't be shy about telling us why you'd like to join our team and build a career at Zeller Insurance!

Job Type: Full-time On-site

NOTE: If these instructions are not followed precisely, you will NOT be considered. You must be able to follow instructions in this position.