Responsible to the Director of Professional Services, Patient Care Coordinator to provide nursing care and case management to patients and families. Implements nursing interventions and coordinates the patient/family interdisciplinary plan of care. Supervises personnel to deliver care and coordinates care delivery.
- Manages a patient and family caseload which includes assessing, planning, implementation, evaluating and documenting the care provided.
- Plans, coordinates and delivers nursing care to patients and families.
- Supervises and documents home health aide/licensed practical nurse plans of care and documents supervisory visits.
- Participates in on-call coverage.
- Submits paperwork in a timely manner and updates and maintains patient medical records.
- Participates in regularly scheduled interdisciplinary team meetings to coordinate the care of the patient and family, exchange information and problem solve, and receive staff support and education.
- Applies the policies and procedures of the agency and the rules and regulations of Federal and State regulatory agencies and other certifying agencies in providing care.
- Coordinates and develops patient/family plan of care and ensures the care plan is current, up to date and reviewed at every team meeting.
- Assesses & evaluates patients level of care, needs and requirements.
- Participates in agency quality assessment performance improvement (QAPI) programs.
- Ensure growth & profitability of the company through the responsible use of company resources and educating the community to our services.
- Assesses the patient’s response to the Plan of Care and recommends changes as needed.
- Meets or exceeds established productivity standards.
- Provides education to the patient/family regarding the disease process, self care techniques, prevention strategies, rehab nursing procedures and community resources for discharge planning
- Initial and ongoing comprehensive assessment of patient’s needs including Outcome and Assessment Set (OASIS) at appropriate time sets.
- Evaluating Outcomes of Care.
- Provide counseling to patient/family regarding disease process, end of life and ethical issues.
- Willingly accepts direction from Director of Professional Services/PCC.
- Participates in community programs and committees, as requested.
- Supervises LPN/LVNs, home health aides and paraprofessionals providing services to the patient according to regulatory guidelines.
- Monitors that documentation from LPN/LVN, home health aides are complete.
- Participates in in-service programs
- Assesses the ability of the caregiver to meet the patient’s needs at admission and throughout care.
- Evaluates patient/family response to care on an on-going basis. Communicates information using current process and technology available to the organization
- Ensures that employees are adequately oriented and trained to assignment; assists and encourages employees in developing their skills and self-confidence.
- Initiates appropriate preventive and rehabilitative nursing procedures. Prepares clinical progress notes that demonstrate progress towards goals. Coordinates patient/family services and prioritization of needs with members of the interdisciplinary team. Uses case management approach and refers to other services as needed. Informs the physician and other personnel of changes in the patient’s needs and outcomes of intervention. Determines scope and frequency of services needed based on acuity and patient/family need.
- Adheres to established personnel policies.
- Accepts other assignments deemed appropriate.
- Currently licensed as a Registered Nurse (RN) in the state and in good standing with the Board in which he/she will practice.
- Ability to manage patient care with specific knowledge and experience in bedside nursing, symptom management, crisis intervention and family intervention.
- Ability to work well with an interdisciplinary team.
- Excellent written and verbal communication skills.
- Demonstrate problem solving and decision making abilities.
- Ability to develop and maintain rapport with the patient and family.
- A minimum of 6 months institutional nursing experience within the past 3 years, unless state regulations differ. The Director of Professional Services or Administrator may waive this experience requirement based upon a personal interview.
- Registered Nurses providing skilled intervention for PASSPORT patients must have 2 years experience as an RN.
- Physical Demands
- Lifting 50 pounds maximum with frequent lifting and or carrying of objects weighing up to 25 pounds; Walking, standing, talking, hearing, pushing, fingering, reaching, seeing, stooping, smelling, depth perception, color vision, driving
- Necessary on a daily basis; 100%.
- Patient’s home/living facilities.
- Exposure to disagreeable conditions including odors, infection, illness, and physical contact from disruptive patients.
ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 56,000 employees, 13 hospitals, 2,100+ physicians and advanced practice providers with privileges, 900+ healthcare providers employed by ProMedica Physicians, a health plan, and nearly 400 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. For more information about ProMedica, please visit www.promedica.org/aboutus.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace