Are you driven to deliver exceptional client experience, and have had exposure to delivering change?
In our Banking and Financial Services group, embracing and implementing change is at the core of what we do each day. We are seeking a C&O Readiness Analyst to lead change delivery and implementation across our Central & Operations division, using Agile principles. You will join an existing team of C&O Readiness Analysts within the C&O COO Team, working on projects that enhance client and employee experience with a focus on digitisation.
In this role, you will be responsible for Agile change delivery across all areas of Banking and Financial Services. You will be working with businesses stakeholders to define and deliver business solutions focusing on our key strategic themes and play a key role in bringing together a range of stakeholders to deliver solutions that deliver exceptional client and employee experiences. You will apply a risk management mindset to minimise operational and non-financial risk throughout the delivery lifecycle from solution design, testing and implementation and will be responsible for training, testing and communicating changes across the organisation, and ensuring benefits are clearly understood and realised.
You approach complex problems with curiosity and enthusiasm. Through excellent communication and stakeholder management skills you can bring colleagues on the journey with you. You love to understand complex problems and easily pivot towards new tools and technology to deliver exceptional experiences.
You are self-motivated and highly organised with a passion for developing exceptional client experiences and who can manage and track work across multiple boards, initiatives and teams. You are someone who thrives in a collaborative team, bringing excellent communication and interpersonal skills. Your creative mindset coupled with solid analytical and problem-solving ability will see you succeed in this role. Demonstrated experience in managing work using agile principles and frameworks (SCRUM, KANBAN) would be advantageous for this role.
If you’re ready for a new challenge within a rewarding environment, please get in touch today.
About Banking and Financial Services
Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.
Our commitment to Diversity, Equity and Inclusion
The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.